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Cannot recharge

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jogeejatt
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Post time 2016-6-25 01:06:20 | Show all posts |Read mode
Cannot recharge Reply:1| View:171
This is a common issue specifically when there is a supporting event.Screen shot attachment .
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 jogeejatt Last edit in 2016-6-25 01:06:20

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bofu
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Post time 2016-6-25 04:21:59 | Show all posts
Yes it is a common issue - in that when there is an event that encourages people to recharge that wouldn't normally do so, inevitably more people will encounter problems with recharge attempts.

unfortunately it is not something that GTArcade can really help with. They cannot force the payment provider (in this case WorldPay) to accept the payment, since it is the payment provider's fraud protection policy that triggers this response message.

Please see this announcement for details, and try a different payment method if you wish to try recharging still

http://community.gtarcade.com/fo ... &extra=page%3D1
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 bofu Last edit in 2016-6-25 04:21:59

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