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Abyss bug on 68F

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kexunxu
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Post time 2016-6-25 03:03:36 | Show all posts |Read mode
Abyss bug on 68F Reply:5| View:307
Abyss bug on 68F. I win 2 times. but still showing i lose. please sort this issue as soon as possible.
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 kexunxu Last edit in 2016-6-25 03:03:36

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abaddon08
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Post time 2016-6-25 04:24:01 | Show all posts
Hi kexunxu,
I am sorry you are experiencing some difficulties. I will need your ign and server and some screenshots to show the issue if you have them or can get some.

Thanks
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 abaddon08 Last edit in 2016-6-25 04:24:01

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Abaddon - s117
Patience is a virtue oftentimes forgotten
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kexunxu
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 Author| Post time 2016-6-25 05:29:46 | Show all posts
Edited by kexunxu@hotmail.com at 2016-6-25 05:35

Server:131
IGN:freedylady.
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 kexunxu Last edit in 2016-6-25 05:29:46

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kexunxu
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 Author| Post time 2016-6-25 05:34:39 | Show all posts
see attached please.
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 kexunxu Last edit in 2016-6-25 05:34:39

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kexunxu
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 Author| Post time 2016-6-25 05:36:15 | Show all posts
not only abssey , but also anima's path. annoying
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  • Hi freedylady, This bug your experiencing, could you possibly tell us what hero's you have in your squad, and whether or not you are getting the winning blow in at round 21? This may help us to determine what may be going wrong or point out contributing issues for the development team to look into thanks.
    Regards,
    Odinj
    Moderator
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    2016-6-25 06:12  Reply
  • Flora,Ordin,Athena, Pamela.  No. it's not round 21.
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    2016-6-25 06:34  Reply
  • Really annoying. please sort it out, anotherwise I won't spend money any more.
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    2016-6-25 06:34  Reply
  • Tried different browsers, still don't work.
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    2016-6-25 06:36  Reply
  • The problem seems to occur when Pamela is in the squad, other players have been having similar issues, I suggest using another hero instead of Pamela (if possible) so you can still enjoy the game, until this issue has been fixed. I will update you when I have  been contacted by the Developers.Sorry again for the inconvenience and thank you for playing our game.
    Regards,
    Odinj
    Moderator
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    2016-6-25 07:42  Reply

 kexunxu Last edit in 2016-6-25 05:36:15

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isotrophyxx
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Post time 2016-6-25 05:48:55 | Show all posts
Hi Moderator,

I am experiencing some issues in Abyss mode. I believe there is an error while loading the character resources after stepping up on next level- 31F. It freezes at 51%. Also, I noticed that there is a black character shadow appear on the Abyss - Buff Level 32F. Screenshots attached. Please assist.FYI, this issue appears on the web browsers (Chrome) and Mini-Client.

Server: S159-Warhammer
ID: Andran

Thank you.

Regards,
Ryan
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  • Hi Andran, Thank you for submitting the screenshots, are you continuously getting the 51% freeze error leaving you unable to play the game, or is it happening on the off occasion. I have noticed the shadowman bug myself on occasion, but I have found it to only happen when I have spikes of lag, and will not affect your gameplay in any way, if it is however for yourself just inform me that it is and I will report the shadowman to the developers for them to look into.
    Regards,
    Odinj
    Moderator
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    2016-6-25 06:17  Reply
  • Hi Odinj,

    Thank you for your prompt reply. I would agree that the freeze error happens on occasion. The worst was yesterday, where I started at experiencing the error somewhere from 9am till 10pm. I was not able to continue Abyss level and tried to play Anima's Path but it freezes at 91%. I have tried few troubleshooting steps which i thought can help by re-installing Flash Playern verified Java Control Panel and turned of Windows Update, Adobe updates and other update, just to ensure that there is no error from my end. Rebooted PC few times and it was not successful. That is where i started to search similar issues in forums.

    As for today, I have no issue playing both Abyss and Anima's path and the loading was not lagging. I believe the Dev team have somehow rectified it. Anyway, I will keep monitoring on this issue and will update you if the issue persists. Again, your time and effort is greatly appreciated.

    Regards,
    Andran
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    2016-6-26 04:38  Reply

 isotrophyxx Last edit in 2016-6-25 05:48:55

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