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Feather Issue

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abybbvpw0teeba...
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Post time 2016-6-25 10:32:21 | Show all posts |Read mode
Feather Issue Reply:6| View:527
Edited by abybbvpw0teeba1n@facebook.com at 2016-6-25 10:32

Hey there, just right after the servers reset at 5:00 I purchased my daily stamina + all the "Buy 1 get 1 free" Stamina, As you know.. I was thinking it would all be fine thinking the Charm event wouldn't be included in drops and everything. As the feathers did not pop up on the drop table. However, 30 minutes later the feathers appear on the drop table and I'm out of hand roughly 1,500 Stamina worth of feathers.
Is there any way possible that I could get the feathers reimbursed due to the fact.. They should have been there on the reset.
Note; I also purchased $25 worth of topaz, I got that just fine. But I did it purely for this event.
IGN: Vurqol
S142-Salamander-PST

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 abybbvpw0teeba... Last edit in 2016-6-25 10:32:21

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cha0s
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Post time 2016-6-25 10:39:37 | Show all posts
Edited by cha0s at 2016-6-25 10:42

at 4:59 it was still Pandora's box, at 5am it was feathers

But sounds like you had already bought your "Buy 1 get 1 free" Stamina after the 00:00 reset and collected a bunch of Pandora box and then realised it changed to feathers after and hoped for comp'

Just my 2c, Goodluck

P.S. Feathers were on the drop table right on 5am ;)

P.P.S 1500 stamina of feathers is equiv to 62.5 feathers, how to get .5 feather????
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  • I didn't get either Pandora boxes or feathers. That's the issue. and before you say Pandora boxes reset. Yes yes, I know. But Neither were in my drop tables. I specifically waited for 5:00 before purchasing the energy.
    I'll take 62 feathers if you want the .5 feather issue to be solved ;D
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    2016-6-25 10:50  Reply
  • now that it's brought up I do remember doing lower elite dungeons and noticing no feathers there but thought that was just the lower elite dungeons, after augementing my moira, I went back to higher elite dungeons and feathers were there, seems it was a bug across of all elite dungeons also .5 rounds up to the nearest 1 !!! So 63 feathers your owed ^____^
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    2016-6-25 12:56  Reply

 cha0s Last edit in 2016-6-25 10:39:37

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rampagedanny98
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Post time 2016-6-25 11:03:50 | Show all posts
ok yes i am aware of a slight issue where feathers disappeared for around 10mins and will forward your information to the support team for investigation thankyou
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 rampagedanny98 Last edit in 2016-6-25 11:03:50

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 Author| Post time 2016-6-26 16:41:18 | Show all posts
Hello. Can I get an update on this?? Event is nearly over.
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 abybbvpw0teeba... Last edit in 2016-6-26 16:41:18

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Post time 2016-6-26 23:51:02 | Show all posts
bump for justice
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 cha0s Last edit in 2016-6-26 23:51:02

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 Author| Post time 2016-6-27 16:51:50 | Show all posts
Bump, could I at least get some word on what the hell happened?
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  • Sorry, but this happens quite often. People will recharge for an event, and it doesn't pan out. Complaints made in a timely manner, but apparently the devs don't work weekends. So now the event is over, and it's not likely you will get a comp. I wish you the best, but don't get your hopes up
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    2016-6-27 23:14  Reply

 abybbvpw0teeba... Last edit in 2016-6-27 16:51:50

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 Author| Post time 2016-6-29 12:15:28 | Show all posts
Thank you very much ^.^
Compensation has been received/given

625 diamonds, the equivalent to 62.5 feathers
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 abybbvpw0teeba... Last edit in 2016-6-29 12:15:28

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