Recharge not working

oropesah · Post time 2016-6-25 16:35:36

I put in a ticket yesterday and been waiting and the events are passing by could a moderator please check if my order is limited/restricted and unlock me please? The orders were going through fine and for some reason just stopped going through. I called the bank and its not on their end. My toon name is Ares server 261 hopefully after someone replies I will try another recharge. This always happens to me when i start a new game/server, I would like to get this resolved soon, thanks.

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tasoo · Post time 2016-6-25 16:48:26

Dear Area. Unfortunately support ticket system is not wokring atm but i got ur order number from the previous thread reply and have summitted it.
I apologize for the issue and will get back to you as soon as I hear from dev team.

Tasoo

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oropesah · Post time 2016-6-25 17:48:05

Sir I would like my other payments canceled I put in a new order for 49.99 order number is 146684727677739 I just put it through can you hae them process that payment please, thanks.

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pulak.asn24@gmail.com · Post time 2016-6-25 17:51:12

I am a player of server '224-Ibixian-EST' name MOMO from India . I try to recharge with Visa card but it is not working.

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oropesah · Post time 2016-6-25 19:22:50

You would think the devs would prioritize the support forums to fix payment issues, but maybe they are making so much money that its a non-issue lol

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nekomiyox3 · Post time 2016-6-25 19:32:58

Something is messed up with the payment we know that this is the 10000th thread that someone has recharge issues im sure the moderators already sent the information to the payment service providers

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oropesah · Post time 2016-6-25 21:00:10

Can any moderator give me an update I just put in another order still pending ;/ 146685924850624

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oropesah · Post time 2016-6-25 21:31:05

You guys should have kept Payment Wall I think World Pay sucks always giving me teouble im sad D=

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nekomiyox3 · Post time 2016-6-25 22:49:10

Just be patient i paid 600 for 20k diamonds and still not on my account

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coderage · Post time 2016-6-26 00:15:30

I have been having this exact issue. If someone reading this is able to push orders through, I would like to have all previous failed orders cancelled except the 2000 recharge I tried to put in last night (a single instance, not the repeated attempts). I am Alexia404 on server 60 (Assassins). If you can help, i'd greatly appreciate it. I am trying to get Moira.

Thank You

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