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Recharge will not go through

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garcia jackson
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Post time 2016-6-26 07:51:33 | Show all posts |Read mode
Recharge will not go through Reply:7| View:573
As I've recahrged, it has stayed on the order submitted page for the whole day and nothing has happen even as I refresh the page. It's a bit of a let down if i don't get to win the prizes i had attended to win.

Server is 257, and Toon is HappyB and order number is 146689799816602
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 garcia jackson Last edit in 2016-6-26 07:51:33

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thena_s2_loa2
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Post time 2016-6-26 09:19:15 | Show all posts
One thing you can attempt is to use paypal and select that card as your payment option. That is IF paypal is available in your country
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 thena_s2_loa2 Last edit in 2016-6-26 09:19:15

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frankie fame
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Post time 2016-6-26 08:01:05 | Show all posts
What method are you using to recharge?
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  • Please refrain from asking players personal questions about recharge payment methods. Only a moderator should ask such questions
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    2016-6-26 08:08  Reply
  • I'm sorry thena the reason I asked is because if they are using Visa gift card they must register it 1st with zip code or it will say order submitted all day long but not go through, and also I was approved for mod I am just waiting for response since I have changed servers before the official approval. I Been with LoA For almost 4 years and just wanted to help a customer , sorry
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    2016-6-26 08:11  Reply
  • Reply frankie fame :Yeah i did register it, but i still have the same problem.
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    2016-6-26 08:22  Reply
  • Reply thena_s2_loa2 : thena help me bebe i can't recharge
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    2016-6-29 11:38  Reply

 frankie fame Last edit in 2016-6-26 08:01:05

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thena_s2_loa2
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Post time 2016-6-26 08:05:21 | Show all posts
Hi HappyB sorry you're having an issue here but I've forwarded this to support for review. It's currently sat and the weekend for the devs so It might not be untill monday that I get an answer
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  • I'm top on the server , can't allow anyone to skip me I'm too competitive for that reason I cannot wait this long. Are you able to tell what the problem is? A lot of people seem to have that same issue.
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    2016-6-26 08:28  Reply

 thena_s2_loa2 Last edit in 2016-6-26 08:05:21

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frankie fame
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Post time 2016-6-26 08:26:10 | Show all posts
sorry I cant help you till my MOD Approval is changed to my new server. but thena has u covered
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 frankie fame Last edit in 2016-6-26 08:26:10

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untrue88
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Post time 2016-6-26 15:18:57 | Show all posts
I got the same problem with mine Visa
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  • Hi untrue88,
    Please post your issue in a new thread so we may be able to assist you better and more quickly. Please see this link:
    http://community.gtarcade.com/forum.php?mod=viewthread&tid=230704&extra=page=3
    Thank you!
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    2016-6-28 04:26  Reply

 untrue88 Last edit in 2016-6-26 15:18:57

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thena_s2_loa2
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Post time 2016-6-29 06:48:37 | Show all posts
This recharge attempt failed.So you should not have been charged.
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  • I know it did but why does it keep failing? I have the money on the card, i called the company, they told me to contact you guys whichh i did, because nothing was wrong on their side, so what is the problem really?
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    2016-6-29 06:51  Reply
  • it is failed, his money is not paid out, pls make sure his card is not linked with many accounts and don't change many IP adress to pay(pm)
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    2016-6-29 07:19  Reply
  • I have two different characters I've recharged with, but that's it. Can you please remove the card information so I could try again?
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    2016-6-29 12:11  Reply

 thena_s2_loa2 Last edit in 2016-6-29 06:48:37

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howfarheaven
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Post time 2016-6-29 11:37:09 | Show all posts
having same issues please fix soon, getting frustrated
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 howfarheaven Last edit in 2016-6-29 11:37:09

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