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now game isn't giving gold

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jbohag
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Post time 2016-6-27 19:58:50 | Show all posts |Read mode
now game isn't giving gold Reply:2| View:274
i just did arena and was awarded gold but it didn't show up in my gold  - i also noticed that there are other things that or not showing up or being awarded like diamonds and hero souls as well as the cions and feathers usually you get so many upon completeion of a task - i haven't been recieving all of them like i should be, please check this and fix, it is making it difficult to level up or advance in game with out the daily items needed to do so.

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 jbohag Last edit in 2016-6-27 19:58:50

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tasoo
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Post time 2016-6-27 20:01:57 | Show all posts
Dear player.
May I have you ign and server so I can report it to the dev team?

Thank you and I apologize for the issue.

Tasoo
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  • Dalaryia server S2 Angelsrise
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    2016-6-27 20:41  Reply
  • Hello jbohag,

    Thank you for providing this information. I have submit this issue on your behalf, to be evaluated by our Dev Team.

    Thanks for your patience,

    Black Beauty
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    2016-6-27 20:44  Reply
  • ty - and sorry I keep forgetting the numbers

    Dalaryia001 - S2 - Angels Rise
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    2016-6-27 21:59  Reply
  • will this issue ever be resolved and will I ever be compensated for all the stuff lost due to the issue. I really need the imperial gear I lost from this and I need it like yesterday. it has been over a week now and no response. please at least give an update on this issue. have lost so much waiting on a fix and comp, my rankings are now suffering as a result.

    Dalaryia001 - S2 - Angel's Rise  
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    2016-7-4 04:24  Reply

 tasoo Last edit in 2016-6-27 20:01:57

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LOA 2 - Server 2 Angel's Rise, IGN = Tasoo
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blackbeauty
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Post time 2016-7-11 20:35:34 | Show all posts
Hello Dalaryia001

My apologies for the delay. Your account was examined and according to our records, you DID receive the rewards from Arena. These rewards are not many, therefore, you may not have noticed the slight change in your inventory.
Please let us know if you have any additional issues.

Thanks for your continued support and patience,

Black Beauty
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 blackbeauty Last edit in 2016-7-11 20:35:34

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