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accidentally spend 10k diamond on boots pack.

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aby1lvpza5qivv...
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Post time 2016-6-27 20:29:25 | Show all posts |Read mode
accidentally spend 10k diamond on boots pack. Reply:7| View:368
Hi SG team,
About half hour ago, I wanted to buy a 10 large stamina pack and accidentally bought the legendry boots pack for 10k diamond. Is there a way to reverse that? I am willing to spend 10k again just to balane the spending diamond benefit ratio. I could buy another vip pack for 10k if i am given a chance plz.
I have no use for legendary boots now or even in near future and I already have about 5 of them laying around anyways.
please help me with this one click mistake.
Hopefull thise no pop up to confirm what I am purchasing will be repiared in coming update
Cheers!

Ser: Lord Black
CID: 6034
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 aby1lvpza5qivv... Last edit in 2016-6-27 20:29:25

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jlw
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Post time 2016-6-27 23:33:44 | Show all posts
The devs will be back in about 11 hours from my posting and I should have an update around then
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 jlw Last edit in 2016-6-27 23:33:44

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jlw
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Post time 2016-6-27 20:36:53 | Show all posts
I will submit this for review I will post an update or purple will
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 jlw Last edit in 2016-6-27 20:36:53

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10420059095148...
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Post time 2016-6-27 20:36:25 | Show all posts
hi there, even when im not a mod/admin, but I can tell you that they will not respond for this kind of case, because i was misclicked and lose my 19k diamond too, and yeah, no return.
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 10420059095148... Last edit in 2016-6-27 20:36:25

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aby1lvpza5qivv...
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 Author| Post time 2016-6-27 21:24:18 | Show all posts
Thanks Jlw, waiting with my Ipad mini4 in my hands
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 aby1lvpza5qivv... Last edit in 2016-6-27 21:24:18

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purplecloud
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Post time 2016-6-28 17:15:08 | Show all posts
Dear player, I'm sorry to hear that. Sorry to tell you that we can't refund of this. You can equip the legendary boots to your hero. And if you have their affinity heroes, you can also use them during breakthrough period to unlock talent skill.
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 purplecloud Last edit in 2016-6-28 17:15:08

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 Author| Post time 2016-6-28 18:57:48 | Show all posts
Thanks for telling me the obvious purple.
Been a great help.
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 aby1lvpza5qivv... Last edit in 2016-6-28 18:57:48

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Post time 2016-6-28 20:59:17 | Show all posts
I don't think he is allowed to do it because it's simply not a bug but that it is a user error ...we all have bosses lol you must understand this
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 jlw Last edit in 2016-6-28 20:59:17

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