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endivis2
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Post time 2016-6-28 01:38:49 | Show all posts |Read mode
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I've been playing loa2 from facebook, i messed up in making an account in gtarcade, and now I ended up with 2 separated accounts.. 1 from facebook and 1 from gtarcade. I tried conecting my gtarcade account to facebook and it didnt work out, then i messed up by connecting the facebook account to the google account mail wich the gtarcade account is made with and now the Connect Account tab is not showing anymore other connections it stays at Collect Reward from login... and when i try to collect reward it doesnt work (collected reward failed - might be because i already collected it and dont remember).
So my question now is, if is posible to connect those accounts facebook - main gtarcade, so i can log in from the app too, to play my main account from facebook.

Facebook s39 Loki - ign Mynarth
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 endivis2 Last edit in 2016-6-28 01:38:49

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abaddon08
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Post time 2016-6-28 02:00:44 | Show all posts
Hi Mynarth,
Can you provide a screenshot of what you are seeing about the connecting account thing and this reward you mentioned?
Thanks
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 abaddon08 Last edit in 2016-6-28 02:00:44

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endivis2
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 Author| Post time 2016-6-28 02:05:59 | Show all posts
Edited by endivis2@gmail.com at 2016-6-28 02:07



This is what i see.
Forgot to say this image is on the facebook created account, wich i tryed to link with the google gtarcade created account
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 endivis2 Last edit in 2016-6-28 02:05:59

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abaddon08
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Post time 2016-6-28 02:23:25 | Show all posts
Edited by abaddon08 at 2016-6-27 12:24

Hi Mynarth,
I apologize if the message was unclear but it does not connect game accounts across platforms. My gtarcade.com account (1 of them) is using a yahoo email address so I can connect to the yahoo quick login option, for example. This does not pull a facebook platform and gtarcade.com platform together. The intention of this feature is to be able to use the quick login feature. So for your facebook account to play it on the mini client you would need to connect to the facebook quick login. But the two accounts will always be separate.

As far as collecting the award this seems like a bug as I did it myself for the first time and it said the following:

So for this I will submit your info and have the dev team review it. I will let you know what their response is when I hear from them (1-2 days)

Thank you and have fun in-game!
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  • So the accounts will be always separated... bummer. Thx for the fast response. As for the reward, same thing happens to me too (collected reward fail).
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    2016-6-28 02:49  Reply

 abaddon08 Last edit in 2016-6-28 02:23:25

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abaddon08
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Post time 2016-6-30 01:47:56 | Show all posts
Hi Mynarth,
Thank you for your patience. The dev team has responded that this feature is only for LoA 1. This is why the reward cannot be collected. We apologize for any misunderstanding.

Thank you and have fun in-game!
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 abaddon08 Last edit in 2016-6-30 01:47:56

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