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Recharge Suspension

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jazzy boo
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Post time 2016-6-28 07:06:18 | Show all posts |Read mode
Recharge Suspension Reply:4| View:560
Edited by jazzy boo at 2016-7-5 10:25

Hello  I need help to solve this issue. I have been using 2 different cards to recharge. One of my cards was previously compromised ,my cc  reversed transaction causing chargebacks . They are unable to reverse the charges in which they mistakenly reversed. As of  now i get a recharge suspension screen. I submitted a ticket to resolve this but no replies . Thanks

StarrStryke
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 jazzy boo Last edit in 2016-6-28 07:06:18

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thena_s2_loa2
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Post time 2016-6-28 07:34:57 | Show all posts
Hi StarrStryke I have to forward this to a super mod because us jr and sr mods can't deal with this issue. {Please be patient and we'll get this straightened out
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 thena_s2_loa2 Last edit in 2016-6-28 07:34:57

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thena_s2_loa2
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Post time 2016-6-29 06:56:59 | Show all posts
StarrStryke the issue has been resolved and you should be able to recharge again. If any other issues come up feel free to update us.
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  • Hello I a not able to recharge . I previously recharged and transactions seem to have gone thru . As of now I am receiving a recharge suspension.
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    2016-7-5 10:20  Reply

 thena_s2_loa2 Last edit in 2016-6-29 06:56:59

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jazzy boo
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 Author| Post time 2016-7-5 10:28:06 | Show all posts
Edited by jazzy boo at 2016-7-5 10:29


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 jazzy boo Last edit in 2016-7-5 10:28:06

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thena_s2_loa2
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Post time 2016-7-5 10:33:27 | Show all posts
I'll get this looked at right way again StarrStryke
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 thena_s2_loa2 Last edit in 2016-7-5 10:33:27

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