Payment Issue

emre_bas_73@hotmail.com · Post time 2016-6-29 04:25:12

http://user.gtarcade.com/payment ... rId=146714315853425

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odinj · Post time 2016-6-29 04:41:11

Hi Emre_bas_73, Thank you for the link it was helpful, could I also get your IGN so the Report to the development team is more thorough, I don't want there to be any delays in this issues resolution.
Regards,
Odinj
Junior Moderator

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emre_bas_73@hotmail.com · Post time 2016-6-29 05:07:23

ıgn:Mirajene
server:S269 LizardKing-PST

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odinj · Post time 2016-6-29 22:36:24

Hi Mirajene, I received an update from Development they said, your transaction had failed, and no money was taken from your account. They suggested to make sure your payment details aren't being used on multiple accounts, and to not use many different IP's to recharge from, this may help to not have this issue happen again in the future. Hope that helps and clears up some confusion for you. Thank you again for supporting GTArcade, and playing our game, and sorry for any inconvenience this has caused.
Regards,
Odinj
Junior Moderator

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