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emre_bas_73
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Post time 2016-6-29 04:25:12 | Show all posts |Read mode
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 emre_bas_73 Last edit in 2016-6-29 04:25:12

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odinj
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Post time 2016-6-29 04:41:11 | Show all posts
Hi Emre_bas_73, Thank you for the link it was helpful, could I also get your IGN so the Report to the development team is more thorough, I don't want there to be any delays in this issues resolution.
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Odinj
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 odinj Last edit in 2016-6-29 04:41:11

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emre_bas_73
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 Author| Post time 2016-6-29 05:07:23 | Show all posts
ıgn:Mirajene
server:S269 LizardKing-PST
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  • Thank you Mirajene, The report has been placed, Please have patience while this issue is being resolved it can normally take up to a few days, Sorry for the inconvenience this has caused and thank you for your support.
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    Odinj
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    2016-6-29 05:39  Reply

 emre_bas_73 Last edit in 2016-6-29 05:07:23

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odinj
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Post time 2016-6-29 22:36:24 | Show all posts
Hi Mirajene, I received an update from Development they said, your transaction had failed, and no money was taken from your account. They suggested to make sure your payment details aren't being used on multiple accounts, and to not use many different IP's to recharge from, this may help to not have this issue happen again in the future. Hope that helps and clears up some confusion for you. Thank you again for supporting GTArcade, and playing our game, and sorry for any inconvenience this has caused.
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Odinj
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 odinj Last edit in 2016-6-29 22:36:24

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