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rechange not working

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dntntm_nhatlan
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Post time 2016-6-29 17:55:41 | Show all posts |Read mode
rechange not working Reply:4| View:385
Edited by dntntm_nhatlan@yahoo.com at 2016-6-29 18:12

help me ,I do not get the diamond , ID : Casanova ,sever 166 , pls
PAYMENT INFORMATION
NAME: USER
REFERENCE NUMBER: W92514559
ORDER DATE: 29-06-2016 04:41 (GMT-5)
PAYMENT METHOD: VTCPAY

PRODUCT
PRICE
RECHARGE $104.99
US $104.99

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 dntntm_nhatlan Last edit in 2016-6-29 17:55:41

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dntntm_nhatlan
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 Author| Post time 2016-6-29 18:55:02 | Show all posts
GM help me pls
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 dntntm_nhatlan Last edit in 2016-6-29 18:55:02

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dntntm_nhatlan
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 Author| Post time 2016-6-29 19:16:57 | Show all posts
2016-06-28        LoA II        S166-Wacthtower-EST        4000 Diamond        104.99        146710711568200        Paymentwall ...but why I do not get the diamond ?
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  • Hi dntntm_nhatlan, Thank you for providing me with the server number and your order number, I will get this reported, if you could provide me with your IGN also, so the report is more thorough, This will also help the development team look into your issue. Sorry for the inconvenience.
    Regards,
    Odinj
    Junior Moderator
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    2016-6-29 19:22  Reply
  • PAYMENT INFORMATION
    NAME: USER
    REFERENCE NUMBER: W92514559
    ORDER DATE: 29-06-2016 04:41 (GMT-5)
    PAYMENT METHOD: VTCPAY
    Smth
    PRODUCT        PRICE
    RECHARGE $104.99        US $104.99

    IGD Casanova
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    2016-6-29 19:27  Reply
  • Thank you Casanova for the fast reply, I have put in a report for you, please have patience while this issue is being resolved. Sorry for any inconvenience this is and has caused, thank you for supporting GTarcade and playing our game.
    We will update you when we have heard back from the developers.
    Regards,
    Odinj
    Junior Moderator
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    2016-6-29 19:31  Reply
  • now I continue to rechange , there was the incident again? I need diamonds to upgrade
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    2016-6-29 19:38  Reply
  • Hi Casanova, the word from the developers states that you received the 4000 diamonds on  2016-06-28 at 05:46:40.
    Hope that helps clear things up.
    Regards,
    Odinj
    Junior Moderator
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    2016-6-30 21:48  Reply

 dntntm_nhatlan Last edit in 2016-6-29 19:16:57

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beta_ge
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Post time 2016-6-29 19:22:49 | Show all posts
Recharge Channel:
Adyen
Account:
beta_ge@yahoo.com
Game:
LoA II & S242-Firefriend-GMT
Recharge Amount:
$5.99  
Game Currency:
200 Diamond
Time:
06-29-2016 06:43:11  
Order Number:
146719699134739

rechange not working
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 beta_ge Last edit in 2016-6-29 19:22:49

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blackbeauty
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Post time 2016-6-29 20:30:33 | Show all posts
Hello beta_ge,

I am sorry for this inconvenience. I will submit this issue to our Dev Team for evaluation as soon as you provide me with your IGN.  

Thanks for your patience in this matter,

Black Beauty
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 blackbeauty Last edit in 2016-6-29 20:30:33

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