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Recharge Problems

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zartog1357
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Post time 2016-6-30 08:03:34 | Show all posts |Read mode
Recharge Problems Reply:13| View:431
I have tried getting my recharge and it has been about an hour since my first purchase. My bank called me to make sure it was me and I told them it was. But i have yet to recieve an transaction note or whatever i need. I have recharged 2 times today to see if there may have been a mix up on the first recharge. Help please.
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 zartog1357 Last edit in 2016-6-30 08:03:34

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thena_s2_loa2
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Post time 2016-6-30 08:09:47 | Show all posts
I need your server, in game name, and the transaction id's. They can be found here: http://user.gtarcade.com/chargeV3/history
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  • it is not giving me any. thats the current problem. they were charged on my mastercard ending in 5410. i have yet to get any information on my recharge being processed or anything
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    2016-6-30 08:13  Reply

 thena_s2_loa2 Last edit in 2016-6-30 08:09:47

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zartog1357
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 Author| Post time 2016-6-30 08:42:30 | Show all posts
is there any way to fix this? my bank already comfirmed with me that i made this purchase
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 zartog1357 Last edit in 2016-6-30 08:42:30

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thena_s2_loa2
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Post time 2016-6-30 08:55:59 | Show all posts
without the transaction ID I'm not sure. BUT let me ask. Give me a few minutes
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 thena_s2_loa2 Last edit in 2016-6-30 08:55:59

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thena_s2_loa2
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Post time 2016-6-30 08:59:40 | Show all posts
ok I do need the transaction ID. follow that link I sent in the second post and it should look like this http://prntscr.com/bmu6c1
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 thena_s2_loa2 Last edit in 2016-6-30 08:59:40

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zartog1357
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 Author| Post time 2016-6-30 09:04:33 | Show all posts
its not giving me any transaction id. i placed 2 $4.99 purchases and havent got any of that.
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 zartog1357 Last edit in 2016-6-30 09:04:33

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thena_s2_loa2
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Post time 2016-6-30 09:05:18 | Show all posts
And you're saying that your cards have been charged?
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 thena_s2_loa2 Last edit in 2016-6-30 09:05:18

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zartog1357
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 Author| Post time 2016-6-30 09:07:27 | Show all posts
yes my bank called and notified me about the charge to make sure it is me who placed the purchase. i told them it was me. unless it is currently processing in my bank account then would that have an issue with connections between yall and them?
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 zartog1357 Last edit in 2016-6-30 09:07:27

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thena_s2_loa2
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Post time 2016-6-30 10:54:09 | Show all posts
I need your IGN and server for a possible solution
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 thena_s2_loa2 Last edit in 2016-6-30 10:54:09

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 Author| Post time 2016-6-30 11:00:16 | Show all posts
server 234 verme and zartog
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 zartog1357 Last edit in 2016-6-30 11:00:16

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