Recharge Problems

zartog1357 · Post time 2016-6-30 08:03:34

I have tried getting my recharge and it has been about an hour since my first purchase. My bank called me to make sure it was me and I told them it was. But i have yet to recieve an transaction note or whatever i need. I have recharged 2 times today to see if there may have been a mix up on the first recharge. Help please.

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thena_s2_loa2 · Post time 2016-6-30 08:09:47

I need your server, in game name, and the transaction id's. They can be found here: http://user.gtarcade.com/chargeV3/history

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zartog1357 · Post time 2016-6-30 08:42:30

is there any way to fix this? my bank already comfirmed with me that i made this purchase

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thena_s2_loa2 · Post time 2016-6-30 08:55:59

without the transaction ID I'm not sure. BUT let me ask. Give me a few minutes

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thena_s2_loa2 · Post time 2016-6-30 08:59:40

ok I do need the transaction ID. follow that link I sent in the second post and it should look like this http://prntscr.com/bmu6c1

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zartog1357 · Post time 2016-6-30 09:04:33

its not giving me any transaction id. i placed 2 $4.99 purchases and havent got any of that.

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thena_s2_loa2 · Post time 2016-6-30 09:05:18

And you're saying that your cards have been charged?

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zartog1357 · Post time 2016-6-30 09:07:27

yes my bank called and notified me about the charge to make sure it is me who placed the purchase. i told them it was me. unless it is currently processing in my bank account then would that have an issue with connections between yall and them?

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thena_s2_loa2 · Post time 2016-6-30 10:54:09

I need your IGN and server for a possible solution

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zartog1357 · Post time 2016-6-30 11:00:16

server 234 verme and zartog

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