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Recharge Issues

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tephrax
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Post time 2016-6-30 18:20:14 | Show all posts |Read mode
Recharge Issues Reply:2| View:356
Edited by tephrax@yahoo.com at 2016-6-30 18:21

I did a recharge on a new server yesterday morning, and it never passed the "refresh" stage. I tried again today, a few hours passed, and yet no progress past the "refresh" screen. I am in S289 Doombat
IGN - ScreamPuff

The first one from yesteday was done straight threw my debit card, and the second one was done through Paypal. I looked on my card website and the transactions are not even acknowledged, so they have not been declined. I noticed issues pertaining to this has been happening, and I hope it can be resolved for me too.

Thanks for the time!
ScreamPuff








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 tephrax Last edit in 2016-6-30 18:20:14

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tasoo
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Post time 2016-6-30 18:24:19 | Show all posts
I m reporting it asap.
I apologize for the issue.

Tasoo
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 tasoo Last edit in 2016-6-30 18:24:19

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LOA 2 - Server 2 Angel's Rise, IGN = Tasoo
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tasoo
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Post time 2016-7-1 17:06:33 | Show all posts
I have response from dev team regarding the recharge.
They say no money has been paid out and money will be returned to your acc, failed due to card being linked with multiple ip address.
May I suggest you contact your back regarding the issue?

Tasoo
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 tasoo Last edit in 2016-7-1 17:06:33

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LOA 2 - Server 2 Angel's Rise, IGN = Tasoo
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