Help here please!

i.alhady · Post time 2016-7-1 04:35:09

i start this game yestarday and i reached level 26 then i closed the game, today i opned the game to find it start over like i didnt even played ithelp please.

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abaddon08 · Post time 2016-7-1 04:43:24

Hi i.alhady,
I am sorry to hear you are having trouble logging onto your character, it sometimes takes a day or two for it to show as a previously played in server.
Did you login the same way you did yesterday? If not please try that. If you did then click on play now and see if your character is listed at the top of the page.
If it is not listed take a screen shot and post it here for me, along with your in game name and server.

If it is listed then have fun in-game!

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i.alhady · Post time 2016-7-1 04:54:48

yes i do login from the same way "facebook" every time i click on play now it start over.
and i can only remember my game name i can not know which server i was in i only played for 3 hours
my game name is : Sol0Xe

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abaddon08 · Post time 2016-7-1 05:12:36

Hi i.alhady,
Okay so it started you over so what I would like you to do is at the top of the screen you should see a tab that says Server. If you click on that it will open a new page with a screen and you may see if your level 26 character is on there. Here are the screenshots in order of what you should see.

Let me know if you still have any issues but you should see your original character listed there.

Have fun in-game!

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i.alhady · Post time 2016-7-1 05:12:36

Edited by i.alhady at 2016-7-1 05:15

print screen

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i.alhady · Post time 2016-7-1 05:18:44

yes that work thank you very much

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Help here please!

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