Update Stole My Eggs

ct67f

I just loaded up 41 eggs in to capsule to  get a bronze ticket and you did the update. When I came back a few minutes later all the eggs except the two I get free were gone. Obviously I have no picture because I didn't know you were going to update at that time. They aren't that easy to get and I would like them back.  Can you please send me the replacement eggs by in game mail? Thank you

I have reported via ticket systemt but in nearly two years of play and over a dozne tickets submitted I have not yet had any reasoned response or result, hence the post here as well.

IGN - Anarth
Pachus 911

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aiven

Ok first of all the ticket system has some technical issues , been like that for some time so for any query and issues please post them here . Now I will make a report regarding your CT eggs issue but you must wait till monday for any feedback . Thank you

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ct67f

Unfortunately, I deleted by mistake an inmail on the lucky capsule issue. I note tht my inventory has not increased with the 41 missing eggs. Perhaps you could arrange to have the inmal resent to me so I can know what was written Thank you.

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eliza.barre

I have had this issue twice so far. the first time I didn't say anything cause I thought maybe I did use them.  But this time I went to use them and they had disappeared.  All except for the 2 I get daily. I had had 25 there to use.  Not a happy camper when the eggs disappear.
  

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aiven

@ ct67f . I checked my report .It say the a compensation was sent to you . But since you deleted the in game mail . I don't know if they will re-send . I will ask my superior and let you know

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