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Mistaken purchase of Maya Crest

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wolfen66
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Post time 2016-7-3 01:00:36 | Show all posts |Read mode
Mistaken purchase of Maya Crest Reply:11| View:1938
Hi, I first posted this on the Support tab. They directed me to post here instead for a quick resolution. Had to wait until the weekend when I had time again. So here goes:
  • Maya Crest13:1123/06/2016
    I messed up. I thought the Maya blade dancer shards in the mid-year review were BLOODY dancer shards. They look alike and were so expensive I did not think they were not the bloody ones. So I purchased 500 shards for 39600 diamonds (7920 x 5) for something I already had. I did get some diamonds back from the diamond roulette wheel but I lost 34000 or so diamonds for something I cannot use. Could you please, please take back the extra maya crest and return my diamonds? Thank you.
  • Maya Crest04:3927/06/2016
    Hi. I have not gotten a response yet and I realize that this may be because of difficulty in returning the diamonds. I thought of 2 alternatives, 1) Also take my bloody dancer vip card with the maya dancer crest in exchange for a bloody dancer crest, no return of diamonds. or 2) you keep the diamonds, take back the maya crest and instead give me the following items of equal value from the mid-year review: 2 each steampunk, golden attire and aegis cape for 5280x2=10560 diamonds plus 3 each steampunk and golden attire for 3150x3=9450 diamonds plus 5 each frigg, elena, and varda awkenening shards = 3870x5=19350 diamonds. That is just 240 diamonds shy of the 39600 I spent. You can give me 8 dark soulstones for those. Okay? No diamonds returned, no other related bonuses to calculate, and I get some things I do not have, which are what I should have purchased in the first place. I would appreciate a response. I am sure you are very busy. Thank you. Susan - Akshak584
  • Paul Reply12:2327/06/2016
    Hello. We’re sorry that we are having an adjustment on Support Center. To make sure that your problems can be resolved in time, we suggest that you report your problems via our forum(http://community.gtarcade.com/group/2008) for a quick resolution. For example, your personal issues go to Support Section, and the in-game bugs you've found go to Bug Section. You may still report your private problems involving recharge and account here. We're very sorry for all the inconvenience we have caused. And may the angelic power be with you!


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 wolfen66 Last edit in 2016-7-3 01:00:36

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freyafm
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Post time 2016-7-22 10:58:57 | Show all posts
Hello there, I just checked the report workafrica5 made for you and I am sorry to inform you the your request has been denied. I am truly sorry .
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 freyafm Last edit in 2016-7-22 10:58:57

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Please try and make all the posts/threads that have to be reported, in Support Section!!!!
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wolfen66
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 Author| Post time 2016-7-3 01:10:35 | Show all posts
FYI - the clothing purchases were packs of shards which resulted in one each of the clothing attires (after synthing the shards) and the for the angel awakening shards totaled 50 each of the frigg, varda and elena
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  • Yes. Return of diamonds is my first choice. I did not know that about the VIP card. Now if only a dev or someone will read this and respond...
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    2016-7-4 08:53  Reply

 wolfen66 Last edit in 2016-7-3 01:10:35

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sun ce
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Post time 2016-7-3 01:16:41 | Show all posts
I think you'd be better off just asking if they will take your Blade Dancer shards back and refund you the diamonds...

You are hugely overcomplicating things asking for a swap of 'equal value' items, which cannot even be verified due to the shards being in those bundles, not actual crests.

And the swap for Bloody Dancer with one Blade Dancer crest (or 500 shards) plus the VIP card is not possible, since the VIP card was only to get two level 10 amulet inscriptions when a player bought Bloody Dancer crest in a hot event. the VIP card as such as no value other than the 2 inscriptions
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  • they have never returned anything of mine bought by mistake, GOOD LUCK!!! my only one I cared about was house of cards it switched to the wrong one and they never returned my cards, not even diamonds just cards
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    2016-7-16 10:55  Reply

 sun ce Last edit in 2016-7-3 01:16:41

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 Author| Post time 2016-7-16 10:31:11 | Show all posts
Does anyone from support read this? This is where I was told to post for a "quick resolution" that was at least a week ago.
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 wolfen66 Last edit in 2016-7-16 10:31:11

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stranman
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Post time 2016-7-16 12:31:31 | Show all posts
hmm that is interesting no mods have replied to your post but i would just stick with the first option, take your shards/crest back and refund you the diamonds and be happy with that. also as for the bloody dancer VIP card i dont know when they are going to have that event return as you should have taken advantage of it when it was going on to buy the bloody dancer crest using the VIP card.
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 stranman Last edit in 2016-7-16 12:31:31

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 Author| Post time 2016-7-17 21:32:03 | Show all posts
I got the bloody dancer crest finally in capsule toys so if a mod reads this please help refund my diamonds, please?
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 wolfen66 Last edit in 2016-7-17 21:32:03

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Post time 2016-7-17 21:43:14 | Show all posts
Edited by workafrica5 at 2016-7-17 21:44

Hey I'll be glad to help you out with this.
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 workafrica5 Last edit in 2016-7-17 21:43:14

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Required: IGN, Server No, SS, Platform and Order ID(Recharge)

Links Payment: http://goo.gl/NVWv7p l http://goo.gl/l6CWYQ
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 Author| Post time 2016-7-22 10:22:04 | Show all posts
anyone out there? workafrica5 when can you help me?
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 wolfen66 Last edit in 2016-7-22 10:22:04

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 Author| Post time 2016-7-23 08:42:14 | Show all posts
why wont it let me respond? it says I am using banned words but i cant figure out which those could be?
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 wolfen66 Last edit in 2016-7-23 08:42:14

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