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Do they check tickets or do I post them here?

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mrwolfie
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Post time 2016-7-3 10:38:30 | Show all posts |Read mode
Do they check tickets or do I post them here? Reply:4| View:332
Edited by mrwolfie@live.com at 2016-7-3 10:40
Attempting to use topaz for Wheel of Fortune

In most events where there are timers, people tend to purchase last minutes to be top rank. Last night at 11:57PM I attempted to use 2,300 topaz but every time I click on the button, it would not function. 11:57PM is not 12:00 and I have over 5,375 topaz. Since I couldn't use my 2,300 topaz, I lost out on my super rewards. I am still rank 1, but since I couldn't use my topaz. I didn't get my super reward. Here is a screenshot of my topaz amount, my wheel of fortune rank and my VIP rank (8). (I spend money on here all the time, why would I not spend 2,300 to get my super rewards unless it didn't work. Please help me.

I took out the image of my account.


IGN - 6J9
Server - 170 BlackRock EST


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 mrwolfie Last edit in 2016-7-3 10:38:30

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thena_s2_loa2
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Post time 2016-7-3 10:55:21 | Show all posts
can you provide the screenshot of what you're talking about please?
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 thena_s2_loa2 Last edit in 2016-7-3 10:55:21

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abws9hibfhunhs...
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Post time 2016-7-3 16:04:13 | Show all posts
I had the same issue and I didn't any of my rewards and I have emailed them twice with no answer
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 abws9hibfhunhs... Last edit in 2016-7-3 16:04:13

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blackbeauty
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Post time 2016-7-3 21:44:08 | Show all posts
Hello abws9hibfhunhs2,

I am sorry you are having this issue. Please provide your IGN, Server any relevant screenshots and full details, so that I may assist you further.

Thanks for your patience and support,

Black Beauty
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 blackbeauty Last edit in 2016-7-3 21:44:08

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mrwolfie
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 Author| Post time 2016-7-4 14:31:53 | Show all posts
Attempting to use topaz for Wheel of Fortune
In most events where there are timers, people tend to purchase last minutes to be top rank. Last night at 11:57PM I attempted to use 2,300 topaz but every time I click on the button, it would not function. 11:57PM is not 12:00 and I have over 5,375 topaz. Since I couldn't use my 2,300 topaz, I lost out on my super rewards. I am still rank 1, but since I couldn't use my topaz. I didn't get my super reward. Here is a screenshot of my topaz amount, my wheel of fortune rank and my VIP rank (8). (I spend money on here all the time, why would I not spend 2,300 to get my super rewards unless it didn't work. Please help me.
I took out the image of my account.


IGN - 6J9
Server - 170 BlackRock EST


All the information are in the initial post. I submitted a screenshot in my ticket. I don't want to show a screenshot in public cause it has my account info.
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 mrwolfie Last edit in 2016-7-4 14:31:53

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