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SYNTH SCROLLS GONE MISSING!!

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batuu
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Post time 2016-7-3 19:19:07 | Show all posts |Read mode
SYNTH SCROLLS GONE MISSING!! Reply:7| View:652
My synth scrolls have disappeared, i had a total of 58k synth scrolls, in which i synthed my HP gems to level 5, this left me with a little over 22k synth scrolls, so i synthed to lvl 7 WITHOUT using the synth scrolls, lost a few gems, now when i was about to synth the lvl 8, i saw the total synth scrolls required were were 22200, since the exact remaining synth scrolls cannot be shown in detail, it just says 22k, i went to guild shop and bought 5000 more, i went back to forge to synth the gems and found as it is in the screenshot, it is only registering the 5000 synth scrolls i just got from guild shop, my 22k synth scrolls are missing and i can't continue without them, please return to me my synth scrolls, they are too many and very costly in game



IGN:             batuu
SERVER:      ua144
PLATFORM:  GTArcade

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 batuu Last edit in 2016-7-3 19:19:07

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workafrica5
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Post time 2016-7-3 19:56:41 | Show all posts
Hello, are you sure that you had 22k synth scrolls and that you weren't confusing the amount required with what you had?
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  • yes i am very sure, i had 58k synth scrolls originally, i spent my gold to get them to 58k, i used about 36k to synth to lvl 5, with 22k left i synthed to lvl 7 without using the synth scrolls, a little over 500 gems were lost, when i saw i had 22k scrolls left and needed 22200 scrolls to synth all to lvl 8, i went to guild shop and bought 5k more, just to be safe coz it doesn't show the exact figures of scrolls are left, when i got back into forge, only the 5k scrolls were there
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    2016-7-3 21:35  Reply

 workafrica5 Last edit in 2016-7-3 19:56:41

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 Author| Post time 2016-7-4 09:48:54 | Show all posts
Can someone please assist me or atleast let me know if there is any progress into this issue, i'm stuck, i drained my guild honor to get those synth scrolls and now they have disappeared and support/MoDs aren't even responding
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 batuu Last edit in 2016-7-4 09:48:54

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workafrica5
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Post time 2016-7-4 21:00:05 | Show all posts
Hello, I'll look into this issue for you, sorry for the delay I was waiting for my shift to start
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 workafrica5 Last edit in 2016-7-4 21:00:05

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 Author| Post time 2016-7-6 15:18:51 | Show all posts
I have yet to recieve confirmation or any form of response to indicate this issue is being resolved
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 batuu Last edit in 2016-7-6 15:18:51

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 Author| Post time 2016-7-7 00:16:28 | Show all posts
Hi, thanks for following up, i recieved a notification on the compensation, but they messed up a bit on the values, it was twenty two thousand(22000) synth scrolls not two thousand two hundred(2200) i think they forgot the zero at the end, maybe too fast typing, i trust it was just an omission error


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 Author| Post time 2016-7-8 15:32:19 | Show all posts
Can any MOD please confirm if the rest of the synth scrolls will be sent
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 batuu Last edit in 2016-7-8 15:32:19

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aiven
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Post time 2016-7-8 19:59:47 | Show all posts
Hello I made a report regarding this and I have also notified Workafrica . Thank you
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  • Thanks for the follow up, I'm confirming i just got back ALL the lost synth scrolls, i gues patience pays
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    2016-7-13 22:49  Reply

 aiven Last edit in 2016-7-8 19:59:47

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