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Lost so many resources...

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dimvagianos
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Post time 2016-7-5 01:20:33 | Show all posts |Read mode
Lost so many resources... Reply:5| View:279
Hi. I had an (S1) Idun's ring enchanted from +9 to +10 and had used many many enchanted ores the enchant level was 15000++. I upgraded the ring to (L1) Tyr's and the enchant level reseted to zero so i lost all those ores. I didn't have any warning that the resources will reset so i thought the enchant level would pass on to the ring but they didnt. I hope there is a way to get those back.I only have a screenshot of the current state of the item.
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 dimvagianos Last edit in 2016-7-5 01:20:33

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dimvagianos
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 Author| Post time 2016-7-5 06:53:53 | Show all posts
Did any1 had the same problem b4? Can s1 suggest a way to contact support so they will check on this? Baam these things are of the hardest to get and so many r lost .. please respond
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  • captain kid 

    Jr. Player Moderator

    Greetings player! You did the right thing of posting your issue in here and for the future ones please post them on support section in forum as we can't access the tickets.  
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    2016-7-5 09:42  Reply
  • Thank you for replying to this !
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    2016-7-5 22:37  Reply
  • captain kid 

    Jr. Player Moderator

    Yes this issue has been known to some older players. Either they were informed or had the same issue like you did.
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    2016-7-6 08:56  Reply

 dimvagianos Last edit in 2016-7-5 06:53:53

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captain kid
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Post time 2016-7-5 09:51:37 | Show all posts
Edited by captain kid at 2016-7-5 10:20

Upgrading an equipment to any other will make it lose the bubble's progress just like the SS shown below.


Here you state that the enchant level (not the bubble's progress) that went back to 0. Are you sure you have not unconsciously inherited the equipment that's why you've thought it went back to 0? For further assessment of your issue please provide us the needed screenshot(s).


Thank you and I wish you a wonderful day!



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  • Thank you for replying ! Well i said the enchant lvl of course..I meant the (bubble's progress) as you say. As i already said though i never had a warning that : Upgrading an equipment to any other will make it lose the bubble's progress, and the only time i heard that is from your responce at my post. I hope there is a way to revert the item in its previous state.I only have a screenshot of the current state of the item
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    2016-7-5 22:50  Reply
  • captain kid 

    Jr. Player Moderator

    I will be filing a report on your behalf, please provide your IGN (in game name/character name), server number and platform.
    I have also asked our devs to add some reference to bubbles disappearing in the tool tips every time an equipment is being upgraded/inherited. Same thing applies to angels and heroes.
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    2016-7-6 08:53  Reply
  • Thank you again for your reply and for taking the time to figure out what was my problem, also for taking action for this ! (in game name : dimv / character name : dimv / server number: Everett(1215) / platform : League of Angels.
    A reference to that would be great so people will get noticed before taking action as they are noticed when they upgrade from triumph gear to conquest.
    Thank you again and I wish you a wonderful day!
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    2016-7-6 15:56  Reply
  • captain kid 

    Jr. Player Moderator

    My response should be corrected, there are already existing tool-tips regarding equipment upgrade/inherit and angel or hero upgrade/inherit
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    2016-7-14 11:12  Reply
  • captain kid 

    Jr. Player Moderator

    Please see my response below. Thank you and I wish you a wonderful day!
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    2016-7-14 11:13  Reply

 captain kid Last edit in 2016-7-5 09:51:37

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captain kid
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Post time 2016-7-12 09:54:47 | Show all posts
Greetings! A report will be filed on your behalf. I am sending my apology for your encountered lost. Thank you and have a wonderful day!
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 captain kid Last edit in 2016-7-12 09:54:47

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forrest.hallib...
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Post time 2016-7-12 23:34:07 | Show all posts
any bubble progress resets, it has been that way since the start of game, it happens in hero training and angel evo as well. so beware of the bubbles, always check before inheriting or poof gone. could use a better note to inform players, but that has been asked many times and GT dont care, because now players have to spend save more to make it up, lol
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  • captain kid 

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    Greetings! Please see my response below. Thank you and I wish you a wonderful day!
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    2016-7-14 11:07  Reply

 forrest.hallib... Last edit in 2016-7-12 23:34:07

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captain kid
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Post time 2016-7-14 11:14:12 | Show all posts
Edited by captain kid at 2016-7-14 11:17

Greetings! There are already existing tool-tips in regards to this issue. For equipment upgrade:



For inheriting an equipment:



For inheriting a hero:



For inheriting an angel:



Thank you and I wish you a wonderful day!

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 captain kid Last edit in 2016-7-14 11:14:12

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