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Investment stopped

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nickname_81191497
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Post time 2016-7-6 02:28:48 | Show all posts |Read mode
Investment stopped Reply:6| View:227
i had 2 days left to collect on the gold tier investment and they have stopped working and say unavailable. I see other players reporting the same problem(since update) I can give player ID if necessary but since other players are reporting the problem hopefully you can just fix it.
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 nickname_81191497 Last edit in 2016-7-6 02:28:48

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jlw
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Post time 2016-7-6 02:55:15 | Show all posts
Please reply with you cid and server so that we may look into this

I will gladly give this to the devs to look at , sorry for the inconvenience
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 jlw Last edit in 2016-7-6 02:55:15

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 Author| Post time 2016-7-6 03:58:48 | Show all posts
Server: Sam
cid: 985
Missing last 2 days of gold investment which is 5000 diamonds worth. Had same problem other account when the last update came out and was fixed in a few days. Othesr seem to be reporting same issue on Facebook site so maybe can be fixed all around. Idk.
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 Author| Post time 2016-7-6 04:01:05 | Show all posts
Here is SS

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 nickname_81191497 Last edit in 2016-7-6 04:01:05

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 Author| Post time 2016-7-6 04:03:07 | Show all posts
If it becomes available I'll let you know but couldn't collect yesterday or today.
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 nickname_81191497 Last edit in 2016-7-6 04:03:07

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Post time 2016-7-6 05:40:29 | Show all posts
I have updated your ticket and thank you for your reply this will be looked at tonight
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 jlw Last edit in 2016-7-6 05:40:29

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purplecloud
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Post time 2016-7-6 14:36:35 | Show all posts
Edited by purplecloud at 2016-7-6 18:00

Battler, investment issue is fixed now. You can have a check
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 purplecloud Last edit in 2016-7-6 14:36:35

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