whole game is bugging , lagging , dying !!

jonathan (jonatkid)

i don't want to heard any excusses .... we all need compensation ... even those TOP players saying that this is not our connection but why this mod keeps saying that this is our own connection??? don't earn free stuff like that you lazy mod ( mod name not mentioned but i know you reading this post )


com bug , battle screen not loading , gauntlet bugs , chat delay ....

mod post this yesterday:

This is a loading issue (or can be your browser/connection issue), it can be fixed just after a few seconds of waiting for the feature to load and/or getting out and in a few times. Other suggested solutions are clearing your browser cache and/or trying a different browser. You have to prove that there is a need to. Anyone can take a quick screenshot on a slow loading battle log (or anything) claiming it's a bug and asking for a compensation.

Floor reply (0)

Translate

jonathan (jonatkid)

does that last sentence means that you don't trust me /us for making screenshots for a prove ??? just for fun to take a ss? we don't have freaking time to make false ss or giving false informations on support / bugs section tab.

Translate

freyafm

He only said that because sometimes , that is actually the case. But this situation, sadly ended up to be affecting all players...devs confirmed the issue, fixing as we speak and a compensation will be sent soon.
And the fact that you call that mod, or any of them, names....does not give you too much credit either. this sign really makes any mod wanting to help you (not).
Remember...you get what you give...or you are treated as you treat others.
We understand your frustration, but heck...we receive ALL your frustrations all together... I really don't think the mods deserve this treatment. At the end of the day, they are THE ONLY ones able to help any of you.  

Translate

dandyman@cableone.net

I must say that I'm a bit empathetic to both sides of the frustrations and angst that both the players and the mods experience.  It would seem that we are all at the mercy (or lack thereof) of the DEVs.  We, the players, experience the glitches that spoil our enjoyment of the gameplay.  The mods, bless their hearts, have to put up with enraged players that complain, bash, and otherwise rant about not getting the proper support that is expected.

I know from experience of managing a frontline call center how it can be for the mods and oftentimes, it isn't pretty.  As a player, I, too, have my issues with the game.  What does seem to be lacking for everyone (players and mods), is some means to triage a problem adequately before forwarding it on to the DEVs.  For example, a simple transaction log would confirm the delivery/non-delivery of rewards and the like.  This would enable only the true failures to go to the DEVs and even perhaps eliminate some of the support requests directed to the mods.  This is just one example of an improvement that would benefit ALL of LoA and potentially reduce most of the frustrations.

Now, on the other side...the support side, some mechanism for feedback on the real issues would be good and also reduce a lot of angry players.  It is understandable, however, that if you mods don't get feedback, you can't very well report it to the originator of the reporting.  Such would also reduce the frustration level of the mods who are dedicated to actually assisting the players.

So essentially, the bottom line is that GTA needs to step back and address the gameplay issues with a greater priority.  It was pointed out in another thread how quickly they respond to problems with the recharges vs. how little attention is given to the gameplay issues (wasn't one of my threads, by the way).  As I have pointed out several times, players are leaving the game because of the lack of resolutions to problems.  Many of those I'm sure are paying players and not free ones.  That's a reduction in their income stream which, if they were to fix many of the bugs, they might be able to salvage those players and retain that otherwise lost income.

The three factions (players, mods, and DEVs) have to work together to make LoA a much better, more reliable game for everyone to enjoy.

Translate

jonathan (jonatkid)

well i can apologize for that threatment but 1 thing you should know , if he did trust me on that and would like to send a report asap the whole game won't be dead and with so many complaints of bugs , lags.

E.G: if your motherr tells you not to climb the tree ( you will fall down to the ground ) , but you don't want to listen so at the end who's taking the responsibilty? lucky this is just a game , but please let him have much more communications ... if 1 thing goes wrong , will never return in real life
this is just a EXAMPLE.
thanks for you support. APOLOGIZE WILL SEND TO THE MOD IN PM.

Translate

workafrica5

I am glad you understand that we do what we can to help you all. It is not in our power to do anything but report things that need to be addressed. Most mods play the game too so we are players that experience the same things you do. If it frustrates you it frustrates us too. Let us all, rather than fight amongst, ourselves, try to be supportive and what we can in order to better facilitate creating an atmosphere that will be beneficial for us all.

Translate