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Great Fund 2

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illusionist
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Post time 2016-7-6 17:53:39 | Show all posts |Read mode
Great Fund 2 Reply:4| View:516
STOP STEALING DIAMONDS

I already posted in one of the threads here that I am not able to collect from great fund on 5th July. Even though it says I collected it 6 times already.

Today I get an ingame message saying I had already collected it twice according to their system so they give me 300 diamonds as compensation. This is not fair

How can I collect it twice when it doesn't even allow me to collect it once?

Please check once again. Your system has made a mistake. I for sure did not collect it twice anything.

I had 8800 diamonds when I spent 8000 diamonds on great fund.

Today I have 8800 diamonds again. I didn't spend my diamonds anywhere so if I collected twice why do I still have 8800 diamonds? Shouldn't I have 10000 diamonds? You system is wrong.

Please give me back my 2000 diamonds. I don't need your 300 diamonds compensation
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 illusionist Last edit in 2016-7-6 17:53:39

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Sith Lord| GameRocks Server 1
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kïñg_Är†hµr...
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Post time 2016-7-6 18:14:42 | Show all posts
Hello,

I m doing a copy paste of what reply i got from our S.M.

"In game mail sent : We are sorry to announce that there has been a technical issue in Great Refund. Players can claim the rewards on 1st July many times. If you have collected the rewards more than one time, you cannot collect the rest rewards. Our system shows you collected rewards (diamonds), 1900*2. As such, we will refund you 300 diamonds,
100 element scrolls. We apologize for any confusion caused by this situation."

So , according to system you collected the 1st July rewards 2 times. This was a bug and was reported by some players in the forum. That's why, i don't think any further actions will be taken.
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 kïñg_Är†hµr... Last edit in 2016-7-6 18:14:42

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 Author| Post time 2016-7-6 18:32:48 | Show all posts
Please don't bring this great fund event again if you guys are going to keep stealing diamonds.
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 illusionist Last edit in 2016-7-6 18:32:48

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donnalara06
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Post time 2016-7-6 21:49:12 | Show all posts
AND FOR ME THEY DIDN'T EVEN SEND A REFUND! i DIDN'T COLLECT STARTING JULY 3 UP TO 5TH!
i SPENT MY 8K DIAMONDS! SEND IT BACK TO ME!!!
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 donnalara06 Last edit in 2016-7-6 21:49:12

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donnalara06
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Post time 2016-7-6 21:56:52 | Show all posts
i RECEIVED A REFUND! AND WT!!! 600 DIMES? ARE YOU SURE???
IF I COLLECTED 1900*4 I COULD HAVE GOT MORE THAN 4K DIMES RIGHT?

BUT I HAVEN'T! YOUR SYSTEM IS WRONG!

PLEASE FIX THIS!

KABAM SERVER 1
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 donnalara06 Last edit in 2016-7-6 21:56:52

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