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Can't claim diamonds from bets

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laurentiucotle...
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Post time 2016-7-6 18:43:47 | Show all posts |Read mode
Can't claim diamonds from bets Reply:7| View:380
Edited by laurentiucotles@yahoo.com at 2016-7-6 18:56

After my last post (with the same title, in BUGS section), at which I received the answer "your char doesn't exist" - instead of how to recover my diamonds from bets,
I'm starting a new one, with the same subject ( http://community.gtarcade.com/fo ... &page=1#pid15156160 )
CAN'T CLAIM DIAMONDS FROM BET AFTER DOMINATION.

So, small summary: domination ended, day after 5:00, buttons greys, diamonds in black hole...
And, if someone forgot, it's S92, ign 7days.
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 laurentiucotle... Last edit in 2016-7-6 18:43:47

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tasoo
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Post time 2016-7-6 19:16:12 | Show all posts
Dear 7 days.
I have reported your problem to development team with another 6 days as well.
They are responding by saying that all diamonds were sent to thru the mail.
I have re-reported few times and that is all the response I get from them.
I am going to report this thread again and get them to see exactly what is going on and that you are losing diamond.
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  • your 6 days accounts says all bets were claimed. I will follow up on 7days account.
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    2016-7-6 19:18  Reply

 tasoo Last edit in 2016-7-6 19:16:12

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laurentiucotle...
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 Author| Post time 2016-7-6 20:32:33 | Show all posts
I'm trying to write a replay and this is what i get: Do I need to buy a dictionary too or am I missing something????

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 laurentiucotle... Last edit in 2016-7-6 20:32:33

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laurentiucotle...
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 Author| Post time 2016-7-7 18:44:24 | Show all posts
Seems these diamonsd are lost too, since in a few hours the next domination will start.
I will keep an eye on my inbox but for now it look like in the that.
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 laurentiucotle... Last edit in 2016-7-7 18:44:24

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laurentiucotle...
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 Author| Post time 2016-7-8 13:22:10 | Show all posts
So.. after soo many posts still nothing... I think it's time to say bye bye diamonds and game...
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 laurentiucotle... Last edit in 2016-7-8 13:22:10

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niladri ghosal
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Post time 2016-7-8 13:52:07 | Show all posts
wow you have 5.7k diamonds!!!
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  • I'm not a casher so i have to gather all the diamonds i can get my hands on: from bet, from guild dungeon (killing boss), daily quests, etc. I dont buy with diamonds from hero shop (for pamela i made an exception) and only offers with gold, so.... a lot of work to be done.
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    2016-7-8 19:24  Reply
  • And don't forget about the bets, which seems IT WAS my last good source
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    2016-7-8 19:28  Reply

 niladri ghosal Last edit in 2016-7-8 13:52:07

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tasoo
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Post time 2016-7-8 15:57:42 | Show all posts
The dev team are saying the diamonds are claimed. And yet they are not checking individual account. I am really sorry 7days and 6days i m making a whole new report asap
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  • Why do i have the impression it's not worth it anymore ? Not talking about your efforts as moderator, but you know what i mean.
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    2016-7-8 19:26  Reply

 tasoo Last edit in 2016-7-8 15:57:42

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a7501dea
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Post time 2016-7-10 08:56:18 | Show all posts
I started a ticket on this, because I too thought that I'm loosing diamonds. Shortly after I met the issue again on a different server. But I was pretty sure that I've claimed the rewards (diamonds).
Next domination I observed the system. This is how it works like and why it made me (and probably you as well) think I'm loosing diamonds: You are only able to claim the rewards (diamonds) from your bets AFTER domination has ended, which is at 5am (server time) two days after domination has started. Then we have two days to claim our rewards and only from there on the buttons work and only until we claim rewards. The buttons turn gray after claiming just like before, but they say "claimed" now. But then it gets confusing because after these two days the buttons go back saying "claim" again while still beeing gray. This makes us believe we forgot to claim! But we didn't and when I see the pictures (none of them shows the countdown "time left to claim rewards") you might have claimed your diamonds, especially when you get the answer that rewards have been claimed. I hope this is the case.
In my eyes this is a bug that will be corrected in the future.
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  • I will try to watch it too, but I think if you don't claim your diamonds the next day, after domination finished, when it says time to claim blabla.. you can't do it anymore.. and neither get them by mail.
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    2016-7-18 13:44  Reply

 a7501dea Last edit in 2016-7-10 08:56:18

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