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g00ner7175
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Post time 2016-7-6 19:01:13 | Show all posts |Read mode
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Edited by g00ner7175 at 2016-7-6 19:01

I am currently struggling to log into the server since the new update.  I usually log in via Facebook however, since the update every time I attempt to log in the process just hangs and goes no further.

The only way I am able to access the game at all is by doing a complete uninstallation of the app and then re-installing it again.  This will work the first time but when I leave the game and return to it later the problem reappears again, which as you can appreciate is extremely frustrating.

My CID is g00ner7175 and the server is Fire Gnoll

I am hoping you can sort this out for me please as I need my daily fix.

Thanks!!
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 g00ner7175 Last edit in 2016-7-6 19:01:13

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jlw
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Post time 2016-7-6 22:13:46 | Show all posts
I will submit this to the devs ... How long has it been doing this ? Since the update ?
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  • Hi,

    Thanks for the quick reply, it started the day after the update was released which was when I downloaded the files.
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    2016-7-6 23:34  Reply
  • Also just for info I am using both iPad and iPhone to play the game
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    2016-7-6 23:38  Reply

 jlw Last edit in 2016-7-6 22:13:46

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purplecloud
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Post time 2016-7-7 18:40:46 | Show all posts
Dear player, you may try to clear cache, restart you phone, and try to log in again to to see whether it is OK. And we also try to locate the issue for you.
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 purplecloud Last edit in 2016-7-7 18:40:46

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g00ner7175
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 Author| Post time 2016-7-8 04:29:54 | Show all posts
Just an update - all seems to be working fine again on both devices thanks for your help
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 g00ner7175 Last edit in 2016-7-8 04:29:54

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jlw
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Post time 2016-7-8 05:16:11 | Show all posts
Your indeed welcome ... If you have any more problems just come back
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 jlw Last edit in 2016-7-8 05:16:11

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