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used diamonds by mistake when refining ;(

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rick5500
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Post time 2016-7-7 19:37:07 | Show all posts |Read mode
used diamonds by mistake when refining ;( Reply:7| View:689
hello i just made a huge mistake and used diamonds while refining a weapon when i thought i was using gold...(around 1500) is there any way to revert the weapon and get the diamonds back?
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 rick5500 Last edit in 2016-7-7 19:37:07

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rick5500
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 Author| Post time 2016-7-7 19:43:23 | Show all posts
ohhh no... just made it much worse i spent money to get more diamonds to rebirth it expecting to get the mayerials used back like it says but it just gives you refining stones back and no diamonds ahhhh please help!!!!
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 rick5500 Last edit in 2016-7-7 19:43:23

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 Author| Post time 2016-7-7 20:22:57 | Show all posts
also i spent 30 refining stones and somewhere between 1200-1500 diamonds by mistake and then somehow only got 68 refining stones back?? how is this returning materials to original state?? shouldnt i get atleast 130stones just lost even more when trying to use money to fix my mistake....
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 rick5500 Last edit in 2016-7-7 20:22:57

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jlw
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Post time 2016-7-7 20:58:41 | Show all posts
Sorry batter I wish we could help you with getting those diamonds back but it states on the rebirth what it gives back by the check marks ... Right above the button to rebirth

I have made a similar mistake
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 jlw Last edit in 2016-7-7 20:58:41

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 Author| Post time 2016-7-7 21:21:55 | Show all posts
on character rebirth it states exactly what you will get back but on equipment it states you will recieve all gold on enhancing, and all "materials" on refining and augmenting. so i feel cery misinformed by this because i did not get all the materials back not even close! got gold and 68 refining stones when i spent 30 stones and 1500 diamonds so that would be more like 180 stones correct? i dont think 1500 diamonds is equivelent to 38 stones...
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 rick5500 Last edit in 2016-7-7 21:21:55

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Post time 2016-7-8 00:06:45 | Show all posts
I am sorry that you misunderstood this ... For future reference right above where you click rebirth there are check marks for what you would like to get back ... These items are what can be got back ... Make sure they are checked and then click rebirth
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 jlw Last edit in 2016-7-8 00:06:45

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 Author| Post time 2016-7-8 01:37:20 | Show all posts
thanks for the reply but as i stated above it only shows those check matks whrn using rebirth on a character but when you use it on equipment it just says all materials so it is quite misleading ... and i didnt realize it was 300 stones per 10 refines so maybe i got back close to the amount in stones but still not even close to worth for me what the diamonds were..  does anyone know if the in game tickets of this game are ever answered? it says 2 buisness days but i still have a ticket pending from over a week ago
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 rick5500 Last edit in 2016-7-8 01:37:20

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Post time 2016-7-8 02:28:08 | Show all posts
Edited by jlw at 2016-7-8 02:32

I logged in to see exactly what your talking about and I do see how that could be confused that way however the intended use of the rebirth is to get back the items just like as stated in rebirth of a character

Since the intended use is not bugged and it's doing as it is suppose to do we are not able to refund it because it clearly does state that it refunds the materials spent on refining and the item that is used for refining is the stones and the stones is what you got back from rebirth

There are other instances where diamonds are used in REPLACEMENT of another item ... In breakthroughs you can use diamonds to roll for a chance for a better breakthrough ... Once you rebirth this charecter you do not get the diamonds used for this back

In the future whips will be done the same way

Anything that is purchasable has a diamond equivalent and can be used to better your character and are either inadvertently or directly used on a character IE equipment or the character itself or the skills used by a character   

You do not get the diamonds back on any of these instances and i do apologize that you got confused

I felt it was needed for me to explain the other instances in which this is applied so in the future you do not get confused

Have a good day battler
Also note that I will submit this to the dev to see if we can get this modified for future misunderstandings and make this change not only here but maybe through out the whole game ... Proper wording will have to be worked on and likely will be In a future patch so thank you for pointing this out and we will see what we can do to alleviate this in the future
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 jlw Last edit in 2016-7-8 02:28:08

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