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Recharge no diamonds rewarded no prec pro activiated

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z91714e
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Post time 2016-7-8 03:09:32 | Show all posts |Read mode
Recharge no diamonds rewarded no prec pro activi Reply:2| View:89
Amy29 S958 Heth I did a 10.00 recharge and below you can see the payment has already been made but the diamonds are not on my account nor is the prec pro activiated. I would like my diamonds and it to be activated so I cant get all the things I am suppose to with the recharge. You have already received the payment as it has come out of my bank and the image below shows that along with the payment id from the transaction. The other image shows that it didnt do it by showing the prec pro is not active showing like I didnt recharge. I didnt receive the 1k from normal recharge or the 1k from the prec pro.

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 z91714e Last edit in 2016-7-8 03:09:32

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sarah lee_8063
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Post time 2016-7-8 03:10:37 | Show all posts
Same thing happened to me
I just recharged 1000 diamonds x2 ($20 total) and recieved nothing.

Date purchasedJuly 7, 2016 Diamonds $10.00 Total $10.00 (Payment ID 913000822143974)


Date purchasedJuly 7, 2016 Diamonds $10.00 Total $10.00 (Payment ID 913000802143976)


I will dispute in 30 minutes if no diamonds per my purchase is not given in game.


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lALANA
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  • rubeolefm 

    Sr. Player Moderator

    Hello IALANA, if you did not receive in between, would you mind opening your own thread please? This greatly helps us to track your issues. Thanks by advance :-)
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    2016-7-8 03:40  Reply

 sarah lee_8063 Last edit in 2016-7-8 03:10:37

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z91714e
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 Author| Post time 2016-7-8 03:23:19 | Show all posts
mine just came up thank you
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  • rubeolefm 

    Sr. Player Moderator

    Thanks for letting us know :-) There is sometimes a few minutes delay with FB platform.
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    2016-7-8 03:39  Reply

 z91714e Last edit in 2016-7-8 03:23:19

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