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8 unanswered in-game tickets to customer support over the last 3 months--HELP!!!

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AbzeyZDmjhwvUY...
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Post time 2016-8-23 00:26:18 | Show all posts |Read mode
8 unanswered in-game tickets to customer support Reply:6| View:581
After 8 unanswered in-game tickets to customer support over the last 3 months, I guess I'll have to try other means.

I have DOZENS of level 1 gold heroes that cannot be upgraded via Inherit. If I level the hero to level 1 and then Rebirth it for 60 diamonds, SOMETIMES it can Inherit... but only if I do the Inherit immediately following the rebirth. This happens on both of my accounts on 2 different servers. Is no one else having this issue?


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 AbzeyZDmjhwvUY... Last edit in 2016-8-23 00:26:18

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purplecloud
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Post time 2016-8-23 11:33:24 | Show all posts
Dear battler, only basic heroes can selected as an inheriting hero, and it means card without any training or upgrades. If you sure your heroes conforms with the rules, could you kindly send us the screenshots, which include the hero having the issue you said above in Inherit and Heroes interface?
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 purplecloud Last edit in 2016-8-23 11:33:24

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jlw
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Post time 2016-8-23 13:09:36 | Show all posts
Keep in mind there can not be any upgrades at all that means no levels no ranks no skill upgrades no anything ... Plain fresh lvl 1s
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 jlw Last edit in 2016-8-23 13:09:36

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AbzeyZDmjhwvUY...
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 Author| Post time 2016-8-23 23:41:13 | Show all posts
Edited by AbzeyZDmjhwvUYtH@facebook.com at 2016-8-23 23:45

As you can see, there are no heroes that can be inherited:


All of these level 1s have had NOTHING done to them. Perfectly clean.









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 AbzeyZDmjhwvUY... Last edit in 2016-8-23 23:41:13

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jlw
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Post time 2016-8-24 01:58:05 | Show all posts
Alright I see the problem ... Alright  so the one in the list that you have the most of is nine tails ... So we will use nine tales as the example of what your trying to inherit

What your trying to inherit from in this instance is hades to ninetails

Hades currently has max stars and also is awakened so that is 7 (or 8 can't remember ) hades that you have in that awakened hades

To turn it into a awakened ninetails your going to need the same amount of ninetails that are basic (lvl 1 plain ) in your inventory to feed inherit to make it awaken

Now if it was +1 and +3 that's again 1 and 2 more respectively that you would need to feed it

How ever one benifit of doing all this is say you want to turn hades +3 into hime +3 you just need the cards and you can skip the gear equiptment for the +2 (which is a set piece instead of a regular piece ) there are several benifits but that's just one for instant it's also a ton cheaper than rebirth

You just simply need MORE cards of one type

The reason you can't just do it with one is you could swap a hades awaken for a hime awaken with just hime lol and that wouldn't be fair lol took me 2 months after I got my first hime and I assure you people with awakened himes would have a come apart of that was allowed :p

Hope this explained your problem and I hope it helps
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 jlw Last edit in 2016-8-24 01:58:05

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 Author| Post time 2016-8-24 04:37:36 | Show all posts
So I can use a 6* Blade Queen to level up a clean Nine Tails to 6*, but not a a 6* Poseidon? Is this because a 6* Blade Queen and a 6* Nine Tails would both be missing their 7th*; whereas a 6* Poseidon is Full Stars?
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 AbzeyZDmjhwvUY... Last edit in 2016-8-24 04:37:36

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Post time 2016-8-24 11:13:37 | Show all posts
Yes you need 7 I think (original card , +1 first star +2 second star +3 third star =7 plus breakthrough +1 is 8 cards +3 is 9 cards total
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 jlw Last edit in 2016-8-24 11:13:37

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