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i want refund !

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abw77ti9ukqk4u...
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Post time 2016-9-20 04:27:20 | Show all posts |Read mode
i want refund ! Reply:5| View:1334
(s575 via FB gibzat)

beug and beug and server down .... your game can't be played!! i 've pay today 800 diamont, to be ready for domination and ... server down ..whith a bad formation of hero .:

08/15 i signal a bug on screen refrech... one "bot" answer and ... non more (bug don't be desaepear at this time)
  • beug00:3115/08/2016
    hello, sometime, part of window stay open . it make some line on screen, and we can't play... when it's arrive along an event, that really hard to see somethink. plz, correct this beug . ty
  • Philip Reply16:4015/08/2016
    Hello. Could you tell us more details about this problem? We'll help you with it. Thank you very much for your understanding and patience!
  • beug23:1917/08/2016
    small windows who open at end of combat, or shop and other, don't disapear completly when it be closed some strip of it stay at screen.



09/15 i signal that "special offert don't work to the support .. no answer
beug in special offer16:4415/09/2016
every time when i use promotion (at 100% in special offer) to buy diamont's , i pay the classic price.. today it's the same! i'm tired about that (i wait this promotion for all my buy! ); i want to take the value off promotion back!! for all my buy!


last 4 day's i can't play : server down every time, and at crutial time!! (boss domination ect..) i am tired !!


that why i want all my money back (200.73 € !!! in exchange of my compte) ,
if i don't take my money back i can explain at everybody on the net , why gt arcade is a crook !! (when you rent a car and you broke your day because it's unworking.. you take your money back ... that the same. !)
and forguet your compensation 1, 2, 3 , 4, 5...  whith item ... that no value in unworking game !


i'm tired about your excutiv! ..on support.. no action and nobody !!!!     i want an answer kickly !

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 abw77ti9ukqk4u... Last edit in 2016-9-20 04:27:20

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zeta.
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Post time 2016-9-20 07:29:49 | Show all posts
Please read over Gtarcade ToS as you agreed to them when you sign up for an account.  

"Any purchases of Virtual Goods or Virtual Currency by you from YOUZU GROUP are final. No refunds will be given, except in the sole discretion of YOUZU GROUP. If your user Account or your use of this Site is terminated or suspended for any reason, or if we permanently discontinue the Services or this Site for any reason, then all of your Virtual Goods and Virtual Currency will be immediately forfeited."

If you are extremely dissatisfied beyond reasonable accommodation, we apologize, however your course of action is limited to contacting your bank and ask for a charge back.  Please understand a charge back is not 100% guarantee and will be up to your bank to decide, and if it does go through, your gtarcade account related to the charge back will be banned.
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 zeta. Last edit in 2016-9-20 07:29:49

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Balance is being good at everything and great at nothing.
S1 - Zeta
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951216339
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Post time 2016-9-20 06:09:42 | Show all posts
you are not going to get anything back for sure.
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 951216339 Last edit in 2016-9-20 06:09:42

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m_an
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Post time 2016-9-20 12:28:19 | Show all posts
zeta stop bull shttng ppl u ignorant thing.
1st none agreed on anything as there is no agreement in any where in the game!
so u stop BS.
and for u my friend ABW the game got issues and some problems but still none forced u to pay. as it happened to me I even considerd getting a lawyer but then i changed my mind as this game makes alot of ppl happy and i did not want to be the one who ruin their fun so i just stopped recharging.
so it`s all ur choice but yes if anything was right about what zeta said was ur bank go for it. it`s worth the shot good luck
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 m_an Last edit in 2016-9-20 12:28:19

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lunasa
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Post time 2016-9-20 13:10:30 | Show all posts
Edited by lunasa at 2016-9-20 13:13

Zeta please stop this nonsence, there is no TOS anywhere,
We didnt checkmark any TOS on agreement, because there is non, when you join the game.
Everytime, some mod answer a topic its you, there is like no mods here or Developers here that communicate with the player base.

GTArcade has alot of issues, if GTarcade wont refund it to the people the want(like me aswell),
We can take it higher up and force it from them, with using disupute with the creditcard companys.


ATM: GtArcade is only thinking about making the most money and spend nothing on the servers or anything.
If the servers have a huge downtime, like they have atm, its a valid reason to dispute.
9 hours downtime, with atleast 4-5 hours no response from GTA on any social media site, is just sad.

And the TOS on the main website, can use an update. Alot of grammer errors and looks so fake.
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  • http://www.gtarcade.com/terms.html
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    2016-9-20 13:59  Reply
  • Terms of Service(ToS) are located and the bottom of the Login page just scroll down and LOOK before you start bad mouthing!
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    2016-9-20 14:01  Reply

 lunasa Last edit in 2016-9-20 13:10:30

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greggers72
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Post time 2016-9-20 19:21:19 | Show all posts
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  • Greg, even if they use either hostile or just understandable views towards a refun, the terms of service cannot apply if they do not have signed for them. However if you define the terms as automatic applied, send to the devs to review this thread and have them decide to refund or not.
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    2016-9-22 22:44  Reply

 greggers72 Last edit in 2016-9-20 19:21:19

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Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
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