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Website League of Angels II Bugs
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Fix the bugs, or else...

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electus
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Post time 2016-9-27 13:12:25 | Show all posts |Read mode
Fix the bugs, or else... Reply:13| View:2269
It is time to take matters into our own hands. Bug reports are given daily with no indication of correction, the game network connections are frail like a toothpick, customer support is non-existent, moderators only give rote responses like "what is your IGN and server and I will tell the developers", and for all intents and purposes, it appears that the money we are overcharged results in no improvement in quality of service. People have reported their money and financial information being stolen. The actual quality of the game as an Adobe Air or Adobe Flash platform game is very shoddy. The money we spend we will never get back, and what we do get, if anything, is a tenth of what we should actually be getting, in terms of game content numbers. Furthermore, reasonable suggestions for improvement, such as "use normal-quality computer hardware" are entirely ignored. In every way that I can see, this Gtarcade company is unprofessional.

So what are you going to do about it? Because doing nothing and spouting verbiage has gotten us this far, and we are... nowhere. Same old bugs, same old non-existent support, same old rote moderator replies, same old ripoff in prices of game content where we should be getting ten times the amount for what we pay with real money.

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 electus Last edit in 2016-9-27 13:12:25

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lionxcboy
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Post time 2016-9-27 14:24:17 | Show all posts
option 3 v
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 lionxcboy Last edit in 2016-9-27 14:24:17

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rainer.holsmer
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Post time 2016-9-27 18:46:16 | Show all posts
Lol, you bitter people. Acting like little kids in a shopping mall when you can´t get the toy you want.
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 rainer.holsmer Last edit in 2016-9-27 18:46:16

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drawinghood
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Post time 2016-9-27 19:06:39 | Show all posts
Don't forget moderators can't do anything else than to give their ''standard'' answers. Like us, they're still players and moderators in function who only answer players questions if they're able to.I agree with the rest though.
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 drawinghood Last edit in 2016-9-27 19:06:39

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dra_bine
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Post time 2016-9-27 20:21:03 | Show all posts
Download and Re-Download the client, tried to instal it and even to open it doesnt allow me...
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 dra_bine Last edit in 2016-9-27 20:21:03

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hamatora
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Post time 2016-9-27 22:09:11 | Show all posts
1 (even if i don't recharge as a f2player) and 3, because of all reasons in the main post.

Beside we have not received any compensation , YET, for the last "weekly quest " tons of bugs... wich are still there....
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 hamatora Last edit in 2016-9-27 22:09:11

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greggers72
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Post time 2016-9-27 22:15:38 | Show all posts
@ dra_bine

My apologies for the inconvenience....  The development team are aware that a number of servers are proving to be unstable and are currently working on resolving the issue.

I appreciate you've possibly tried several things already to resolve the issue but please review the following suggestions:



  • Download & install CCleaner from https://www.piriform.com/ccleaner/download/standard this is an extremely useful app to clean up and optimise your PC.  The standard app is free to download & use, is very small (< 8mb) and takes less than a minute to do a standard clean, though you can select other options for a deeper clean.
  • Delete the desktop top icon and installation folder (default C:\LoA2) then, and this is important, reboot your PC.  Download and install the mini client, and again this is very important, reboot your PC.  This should ensure a clean & fresh install of the latest version of the mini client.

This should hopefully get you up and running but if not let me know and I will see what else we can do to assist you

Regards

G.
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  • With Unix-based operating systems such as Linux and Mac OS X, only kernel updates require that the computer is restarted in order to load them. In my perspective, Windows users are at a disadvantage if their computers need to be restarted whenever software is updated.
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    2016-9-27 22:32  Reply
  • But with most Unix-based operating system updates, you do not even need to restart the computer; you can do it at your leisure. With Mac OS X going the way of Windows, the computer is automatically restarted, potentially deleting whatever work you were doing. I think that if it is possible, Gtarcade's developers should err on the side of never inconveniencing the users.
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    2016-9-27 22:36  Reply
  • I also cant understand for what you have to reboot your PC after downloading the Mini Client. The Mini Client isnt a programm what is "installed" on your operating system and doesnt make an entry in your registry. So a reboot brings nothing.......
    The Client is just an simple Browserapplication that can play Flash Content
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    2016-9-27 23:13  Reply

 greggers72 Last edit in 2016-9-27 22:15:38

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Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
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redlsfaction
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Post time 2016-9-27 22:26:57 | Show all posts
CCleaner doesnt optimise your PC! What is wrong with you? CCleaner just clean your hard drive device and give you a small amount of memory space back.....not more.
There is no noticeable improvement for an optimization.
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  • It is useful for deleting temporary files for programs that are irresponsible in cleaning up their own trash.
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    2016-9-27 22:40  Reply
  • This is what i have said....but the programm doenst do more than this and of course not an optimization for your opertaing system like greggers said
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    2016-9-27 23:06  Reply

 redlsfaction Last edit in 2016-9-27 22:26:57

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hamatora
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Post time 2016-9-27 22:45:10 | Show all posts
The client is not the cause for the most of bugs like stucked weekly quests.

CC cleaner just help to "unlock" the login 18-28% issue. Reinstall is not the solution, only the cache is, i mean for us.

GT Arcade has the keys. Their tons of server cause that, c'mon 800+ server open... for only 20-30 max active players / server...
GT arcade have to learn how to keep his community alive, with some server merge, and last server active more longer than 3days before opening a new... 2/3 weeks or a month is the basic...
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 hamatora Last edit in 2016-9-27 22:45:10

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redlsfaction
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Post time 2016-9-27 23:15:11 | Show all posts
I also cant understand for what you have to reboot your PC after downloading the Mini Client and/or delete the Client Folder. The Mini Client isnt a programm what is "installed" on your operating system and doesnt make an entry in your registry. So a reboot brings nothing.......
The Client is just an simple Browserapplication that can play Flash Content
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  • In my understanding through simple observation as a regular player, the game client is a simple Adobe Air / Adobe Flash program that has minimal local content and which queries the game servers for everything else. This is why you get disconnection messages and the game logo whenever you click on something when the game loses connection to the server. If you remain in the game past midnight, you will see that the game needs to have updates to its design in that areas are not updated properly until you re-open the game (or click Refresh) to log back into the server.
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    2016-9-27 23:29  Reply
  • It's funny: in testing how the game works, your location is actually represented by your character's shadow on the ground. If you "lock" your location in the game's memory locally, your shadow will move, but the camera focus and your player's graphic will essentially walk in place.
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    2016-9-27 23:31  Reply
  • All this is to say that rebooting the PC does nothing, as far as one can determine logically.
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    2016-9-27 23:32  Reply

 redlsfaction Last edit in 2016-9-27 23:15:11

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