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still no help

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kappymike
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Post time 2016-10-1 02:33:11 | Show all posts |Read mode
still no help Reply:9| View:535
I lost all of my flashys last HOC because noone got back to me in time. i should ahve gotten Hoarfrost and didnt . I sent everything that was asked of me. This HOC I continued asking for my stuff back and sent screen shots. Someone said they were working on it. HOC is over and still no help. Please at least have the courtesy to get back with me and tell me something. I deserve that much at least. Kasppy S13

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 kappymike Last edit in 2016-10-1 02:33:11

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kappymike
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 Author| Post time 2016-10-1 02:36:30 | Show all posts
Just to update you. I received a note in my in game mail saying here is the compensation from what you were missing. Only problem is there is NOTHING in it. No attachments.
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 kappymike Last edit in 2016-10-1 02:36:30

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kappymike
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 Author| Post time 2016-10-1 02:40:36 | Show all posts
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  • again I have sent what was needed , I ave given you a screen shot showing they forgot to attach the HOC items, and again no response and HOC is over again today.
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    2016-10-2 06:43  Reply

 kappymike Last edit in 2016-10-1 02:40:36

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kappymike
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 Author| Post time 2016-10-3 07:14:38 | Show all posts
again HOC is over and no response :O(
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 kappymike Last edit in 2016-10-3 07:14:38

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kappymike
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 Author| Post time 2016-10-13 00:34:50 | Show all posts
so another HOC is here and still no response. Would someone please look into this and send the compensation?
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 kappymike Last edit in 2016-10-13 00:34:50

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rubeolefm
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Post time 2016-10-13 05:00:13 | Show all posts
Hello Kappy, I have asked that it is send again, I don't understand what went wrong
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  • still no answers? I sent screen shots proving that they werent sent. I have done everything asked and i am still being ignored by the devs :O(
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    2016-10-15 06:42  Reply

 rubeolefm Last edit in 2016-10-13 05:00:13

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dandyman
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Post time 2016-10-13 15:37:48 | Show all posts
I have received several mail notifications of items attached, yet, when I opened them, the items were marked as "collected".  There was no collection done on those, don't have a baseline screenshot to prove that I didn't get them, yet, the mail showed there was an attachment and I couldn't get a confirmation per the usual manner that they were received.  Perhaps this problem relates to the one being reported with this thread.
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 dandyman Last edit in 2016-10-13 15:37:48

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kappymike
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 Author| Post time 2016-10-15 06:50:31 | Show all posts
So NOW three events later they send me a flashy joker. t this time it is absolutely of NO use to me . When I sent the screen shots and sent all the information I would have had 4 flashy jokers all of which I lost waiting on an answer! Now all of a sudden they send me 1 Flashy Joker? seriously? They are the developers they understand how it works and can see I LOST ALL CARDS FOR HOARFROST waiting on this one flashy joker which I had and proved that I lost.
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 kappymike Last edit in 2016-10-15 06:50:31

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huny143
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Post time 2016-10-15 07:45:19 | Show all posts
at least they are trying to fix it too bad they are srewing it up
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 huny143 Last edit in 2016-10-15 07:45:19

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stormreaver01
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Post time 2016-10-15 10:01:07 | Show all posts
I had similar issue in recent HoC - supplied all information required but absolutely no response back from Support (should be renamed because it hardly ever supports players) and I lost out on 2nd ranking when I had worked hard, saved hard to have enough to get 2 x L Jokers for evo I needed!  My issue is STILL pending!
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 stormreaver01 Last edit in 2016-10-15 10:01:07

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