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moved from tickets tree problem

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texrider
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Post time 2016-10-1 11:51:09 | Show all posts |Read mode
moved from tickets tree problem Reply:13| View:610
Edited by texrider at 2016-10-2 05:36

here is the ticket I submitted 7-30-2016, posted here since I understand tickets are not being responded to anymore.  I have screenshots but your add image function doesn't show a browse button so I haven't figured out how to attach or insert them.

TEXT FROM ORIGINAL TICKET

tree character purchase

You were advertising snow queen available at discount in tree event, I bought silver queen thinking it was snow queen. Problem is I already have silver queen. I would appreciate it if you could return my 10,000 lucky coin and reposses the silver queen I mistakenly purchased. Thank you for your attention to this request.

IGN bwade
Server  Loralei (S1)
platform gta





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 texrider Last edit in 2016-10-1 11:51:09

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shananana
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Post time 2016-10-1 18:40:09 | Show all posts

Hello,

I'll be happy to see what I can do for you, before I can do that I'm going to help you attach a screen shot to your post.  


In order to add a picture, make sure that your cursor is located where you want your screenshot to be added, then click on the “Add Image” icon.
4)    Click on “Browse” button and look for your screenshot file.


3)    The following GUI should pop up on your screen:

Click on the second tab: “Upload


        Then select your file path

        





Along with the screenshot if you could please include your  IGN, server number and platform you use to play the game


!

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  • That is not the same toolbar I have, when I click on the image icon I don't get an upload tab.  My image icon is also blue not gold and brown.  Instruction for adding an image with the toolbar icon I have would be appreciated.
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    2016-10-2 05:08  Reply

 shananana Last edit in 2016-10-1 18:40:09

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texrider
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 Author| Post time 2016-10-2 07:02:52 | Show all posts
OK shanana I have the upload image window in my messages toolbar, I can send you the screenshot in a message if that is ok.  Thanks for your help and advice.
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 texrider Last edit in 2016-10-2 07:02:52

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 Author| Post time 2016-10-2 09:22:44 | Show all posts
shananana, sent you screen shot in a message.
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 texrider Last edit in 2016-10-2 09:22:44

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miffyreylo
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Post time 2016-10-2 10:16:16 | Show all posts
I'll give her a heads up to check for your message once she's online. Thanks for the notice
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 miffyreylo Last edit in 2016-10-2 10:16:16

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 Author| Post time 2016-10-4 10:17:08 | Show all posts
shananana, did you get my message with the screenshot?
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 texrider Last edit in 2016-10-4 10:17:08

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captain kid
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Post time 2016-10-4 10:46:28 | Show all posts
A notification for FM Shana has been sent by FM Miffy. Please be patient while waiting for her respond she'll be on shift on wednesday. Have a great day!
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 captain kid Last edit in 2016-10-4 10:46:28

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 Author| Post time 2016-10-7 23:51:01 | Show all posts
bump for Friday
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 texrider Last edit in 2016-10-7 23:51:01

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 Author| Post time 2016-10-10 08:17:59 | Show all posts
bump for Monday
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 texrider Last edit in 2016-10-10 08:17:59

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 Author| Post time 2016-10-13 02:07:31 | Show all posts
bump for wednesday
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 texrider Last edit in 2016-10-13 02:07:31

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