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sheravine
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Post time 2016-10-1 14:49:33 | Show all posts |Read mode
No Reply Support Ticket - Bad Service Reply:16| View:1892
I complain about brewfast event more than 1 weeks ago and still no reply until now?? what happen actually?This is like Fraud where spend real money and no return for that bug.
A lot of player got some issues. Where are the response?






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 sheravine Last edit in 2016-10-1 14:49:33

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jazzygirl
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Post time 2016-10-1 15:02:13 | Show all posts
Edited by jazzygirl at 2016-10-1 15:17

hi the ticket system is for recharges, and I believe during that event they were hit with a typhoon, kind of hard to answer when pcs and servers were under water, its even possible they never got it. if you could give me your in game name and server number as well as platform (fb/gta) they are on holiday at the moment and I will doc this so when they come back they can take a look at it.

~Jazzy
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 jazzygirl Last edit in 2016-10-1 15:02:13

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jazzygirl
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Post time 2016-10-1 15:26:54 | Show all posts
I just looked over the original thread, and I am sorry this has taken so long, there was numerous problems with the event and that and servers going down and eventually crashing due to water damages ect, looks Like one of the other JMs had answered the original, but I will doc it again, now beings it is a holiday over there and they are rebuilding things, it may take some time to get some answers, please I know you have been patient so far, bare with us as I am hoping this brewfest thing can be solved soon.

~Jazzy   
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  • Hope this time all of you (mod & dev) seriously taking this cases although they already make a lot of vip player dissapoint & pissed off.
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    2016-10-1 16:58  Reply

 jazzygirl Last edit in 2016-10-1 15:26:54

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electus
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Post time 2016-10-1 15:48:43 | Show all posts
So you're saying the Chinese were hit with a typhoon and their servers were flooded with water, and now they are on vacation?

Please explain what is going on with legitimate details, because this is sounding like a series of bad excuses.

Next, I expect the excuse, "My dog peed on the server."
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  • Yeah,let see what their respond. But i like ur post about charging back via paypal because u rite it's like a fraud. Thanks for sharing although they delete the post.
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    2016-10-1 17:00  Reply

 electus Last edit in 2016-10-1 15:48:43

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badsector27
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Post time 2016-10-1 15:54:06 | Show all posts
hiya everyone who was effect with this bug were send brew via email. our j.mod will have reported your issue and devs will look into it as to why u did not got ur.

Kindly note that devs on long holiday though so may take a while before this get sorted out

Sorry for that
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  • the game has so many issues right now and they are taking a long holiday? did they flee with everyone's money?
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    2016-10-1 16:49  Reply
  • yeah,actually all of you(mod&dev) must give news about long holiday & tell everyone when they can work like normal. If not it's just like a fraud to all player.
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    2016-10-1 17:02  Reply
  • And at news & announcment only update,update & update! no fixing bug wrtten there. Give all of the news from flood accident,dev holiday,support close time until dev back holiday,fixing bug. So all clear & u dont make a lot of player dissapoint !
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    2016-10-1 17:05  Reply

 badsector27 Last edit in 2016-10-1 15:54:06

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electus
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Post time 2016-10-1 16:34:52 | Show all posts
Here's hoping they have a relaxing vacation so they can get back to work in full force.
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 electus Last edit in 2016-10-1 16:34:52

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sheravine
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 Author| Post time 2016-10-2 10:54:37 | Show all posts
up up up up up up up up up up!
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 sheravine Last edit in 2016-10-2 10:54:37

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 Author| Post time 2016-10-24 23:44:37 | Show all posts
Edited by sheravine at 2016-10-24 23:46

I saw several got brewfast compensation but I still didnt get any compensation from brewfast bug ??  First thread : http://community.gtarcade.com/thread/246058-3-1.html
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 sheravine Last edit in 2016-10-24 23:44:37

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 Author| Post time 2016-10-25 10:28:54 | Show all posts
up up up !
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 sheravine Last edit in 2016-10-25 10:28:54

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madmal
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Post time 2016-10-26 07:46:39 | Show all posts
SUPPORT???

You have to be kidding. I have a ticket I put in 8/29 and still haven't received a reply.
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 madmal Last edit in 2016-10-26 07:46:39

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