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Missing Items after server reset

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danno
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Post time 2016-10-6 12:58:52 | Show all posts |Read mode
Missing Items after server reset Reply:17| View:928
After server reset, I was using the new Mini-client to log in and do my dailies etc.   However, I noticed my BR dropped drastically (4m) and so I went to inspect everything to see what was wrong.  It turns out I'm missing 3 substantial inscriptions on my account.  A level 20 on my Demon Hecate, a level 19 on my Hellish Wolf, and a level 18 on my Dragon Ruler.  I've been using the mini-client and it has been acting up, not saving changes I make, but it never deleted items before.  

Some other issues with the mini-client.
Cannot collect/feed Fairies.
Cannot open Awaken chests.
Cannot decorate Homestead.
Cannot change/train/anything in Stables.
Changing totems is a hassle, doesn't always save the settings after I make changes.
And lastly, it has now deleted my inscriptions.  I had deleted the screen shots after server merger, thinking everything would be fine now.  
I have attached a screen shot of the missing inscriptions, and also a screen shot showing a previous higher BR I once had that is no longer attainable with what I have now.
I have spent entirely way too much money on this game, and if you do not correct this issue, I may have to look into other options I have.  
Please look into logs or anything from the day prior and you will see exactly what happened.  

V/R

GTA
Server 1030 (UA212 after merge)
Nagisa.s1030
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 danno Last edit in 2016-10-6 12:58:52

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niladri ghosal
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Post time 2016-10-6 13:27:07 | Show all posts
atleast you can access the game . my game isnt loading at all. sometimes forum isnt loading either
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 niladri ghosal Last edit in 2016-10-6 13:27:07

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antifreezeunde...
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Post time 2016-10-6 14:58:28 | Show all posts
Edited by antifreezeunder0 at 2016-10-6 15:01

this is getting suspisious, all the time missing top tier inscriptions on top tier heroe and their amulets, nothing else, usually it went poof all the inscriptions not only specific 1 or 2 and magically rest of things are intact.... For me never have lost any inscriptions although have had done upgrade right before merges/ resets. Except the time when they resetted for everyone inscriptions and sent them in mail.
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 antifreezeunde... Last edit in 2016-10-6 14:58:28

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ihopesenpaiwil...
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Post time 2016-10-7 00:03:17 | Show all posts
hi, kouhai has noticed your post. i'm not really sure if this is due to the mini-client but i think you would need full screenshots to everything in your amulet window to confirm this. the policy for compensation for these things have been very strict as of late
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 ihopesenpaiwil... Last edit in 2016-10-7 00:03:17

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danno
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 Author| Post time 2016-10-7 00:06:01 | Show all posts
Anti, I did lose more than just the high level inscription, but those are all easily replaced in 1-day.  The high level inscriptions however have taken months to acquire
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 danno Last edit in 2016-10-7 00:06:01

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danno
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 Author| Post time 2016-10-7 00:14:27 | Show all posts
all the screenshots.  This isn't like you'll have to dig through days, you can look in the logs at 2300 server time and see exactly what I had.
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 danno Last edit in 2016-10-7 00:14:27

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danno
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 Author| Post time 2016-10-7 00:21:52 | Show all posts
I'll keep posting images until you've had enough
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 danno Last edit in 2016-10-7 00:21:52

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 Author| Post time 2016-10-7 00:26:19 | Show all posts
I appreciate you taking the time Hope Senpai to assist me on this issue.
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 danno Last edit in 2016-10-7 00:26:19

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 Author| Post time 2016-10-7 05:41:09 | Show all posts
Well I dug up some more proof.  Attached you will see a photo of my recycle page.  In a previous post you can clearly see I still have a 19 on Fire Queen and an 18 on main toon.  However on this recycle page it shows that I have not crafted any 17's, 18's or 19's.  Which is impossible because there has been no possible way to acquire a 19 outside of creating one yourself.  So not only did it delete my 20, 19, and 18 but it reset my recycle page as well.
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 danno Last edit in 2016-10-7 05:41:09

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 Author| Post time 2016-10-7 10:50:15 | Show all posts
Also, if someone is going to go through logs, they will be able to see at 2100 server time on Oct. 4th 2016 The inscriptions I am missing I had moved around for demonic war.  If that is any help.
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 danno Last edit in 2016-10-7 10:50:15

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