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Several problems from Payment to Artifacts

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dpreissner
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Post time 2016-10-9 08:19:48 | Show all posts |Read mode
Several problems from Payment to Artifacts Reply:5| View:397
Hello when i go to recharge, all I seem to get is "Order Submitted" and check back later. Latest recharge attempt Order Number:                     147597062738973 Server 317, GTArcade. As for Artifacts, I can not equip my Galaxy Ring. When I go to equip the ring it says that it has been equipped, but does not appear in on the Angel that I selected and the skill is not able to be selected for "Set Angel Artifact Skills". One last note: I have not been able to send in a ticket using my account since it was established. Can you fix these things please. Can someone please look into why my account and figure out what is going on? Thank you


Prrsha
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 dpreissner Last edit in 2016-10-9 08:19:48

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miffyreylo
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Post time 2016-10-9 09:22:36 | Show all posts
1. Recharge - I'll send in a report regarding this matter and ask the devs to check on the status. Usually the 'Order Submitted' message means that the recharge didn't go through.

2. Artifact - Could you take some screenshots of the issues? That would be lovely and thanks in advance.

3. Ticket - No worries on that! It's better to send your issues here on forum than tickets. We mods have no access to the system and I'm not even sure if it's being checked anymore.
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 miffyreylo Last edit in 2016-10-9 09:22:36

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 Author| Post time 2016-10-9 10:41:56 | Show all posts
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 dpreissner Last edit in 2016-10-9 10:41:56

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 Author| Post time 2016-10-9 10:42:35 | Show all posts
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 dpreissner Last edit in 2016-10-9 10:42:35

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 Author| Post time 2016-10-9 10:43:03 | Show all posts
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  • arngrim 

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    Dear player, our system shows you recharged failed. In addtion, we cannot get your screenshots. Could you try other ways to upload the ss?
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    2016-10-14 18:29  Reply

 dpreissner Last edit in 2016-10-9 10:43:03

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miffyreylo
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Post time 2016-10-9 11:03:53 | Show all posts
Would it be possible if you could upload those to imgur or something of the ilk? can't access them.
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 miffyreylo Last edit in 2016-10-9 11:03:53

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