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useless print

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prncofpersia
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Post time 2016-10-14 19:00:59 | Show all posts |Read mode
useless print Reply:3| View:405
Edited by prncofpersia at 2016-10-14 22:21

Hello,

I have made several post and waited so long but no one took care of my loss so game and condition forced me to buy another print (i have both purchase prove) and now after almost 40 days
they mailed me that print which is useless, is this fair ? you know i have it atm so why same thing ? why not return my coins or give me some other print. i would love to hear from someone which can
understand what i mean and feel . Thanks in advance

prncOFpersia lvl 100 CelastialMaiden(S21)_PST







ok added 2 more pics (check time please )
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 prncofpersia Last edit in 2016-10-14 19:00:59

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aiven
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Post time 2016-10-14 20:51:13 | Show all posts
Hello , I can put in a report and request for a solution but I need the proof for the purchase . Please know that I can only ask them , Any swap or refund its totally upto them .
Pls post the SS proof here I will report it after you do so .
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  • LOL i guess those pics are prove , coz first one shows they mailed me coz they accepted it was system issue and second shows already i have it (so it means i bought another one for synth ) but i m ready to post whatever u need , just let me know what u need ? thanks
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    2016-10-14 22:16  Reply
  • just wanna let you know i added two more pics with time of taking screen shots , so check last 2 and if you need more pic i can provide ,cheers
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    2016-10-14 22:25  Reply
  • aiven 

    Jr. Player Moderator

    Ok so in your post you asked us to return your coins . So my guess is that you bought the shards from Luck tree or maybe Capsule toy so if a comp. is given we need to know where you bought the other shards from . and what things should be refunded if they refund . You also said that exchange the print with any other print so what other print do u have in mind pls give the details .
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    2016-10-15 23:14  Reply
  • oh finally found someone who answers several times ,first of all thanks for care and 2ed i made another posts if u want i can give you links which shows all details ,i bought shards and print from lucky tree and for server down issue and disconnection i got shards but print  , waited few weeks and no one took care of it so bought print from another lucky tree event (3rd or 4th) but after few days got compensation mail from system for clarion print which is useless now , so i need to replace it with thunder axe print(coz i got other prints already) in best case if not coins will be ok too , thanks again
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    2016-10-16 04:35  Reply
  • aiven 

    Jr. Player Moderator

    I have made a report for you today . Hope they give you what you need .
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    2016-10-16 12:11  Reply
  • thanks alot
    Cheers
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    2016-10-16 13:23  Reply

 aiven Last edit in 2016-10-14 20:51:13

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aiven
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Post time 2016-10-19 20:33:18 | Show all posts
I will notify you as  soon as I get a reply on my report until then pls be patient .
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 aiven Last edit in 2016-10-19 20:33:18

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 Author| Post time 2016-10-21 14:46:06 | Show all posts
I dont fckin need anything just give me back lucky tree coins
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 prncofpersia Last edit in 2016-10-21 14:46:06

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