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Recharge not working or combo

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juels71
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Last Visited 2020-04-18
Post time 2016-10-19 00:31:14 | Show all posts |Read mode
Recharge not working or combo Reply:1| View:198
Hi the powers that be ok this is the third time I have recharged and it's not worked I've sent in tickets about this and no answer come on ppl this is a server you want to keep your players don't you I know I would want to if I were you and keep them happy it takes me ages to save up the money to buy from you guys and this is the treatment we all get not on at all please help your players out by answering tickets and sorting the bugs with recharge out thank you

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 juels71 Last edit in 2016-10-19 00:31:14

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teir
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Post time 2016-10-19 04:42:27 | Show all posts
hello juels71
sometimes the ticket system is slow
if you have issues then you can post them here  if you so desire.
that said to your issue at hand if you have yet to receve topaz from the recharge then contact the bank to make sure no funds have been taken form  the account.if no funds have been taken  then the recharge likely failed.  you can try again if you like. if the  problem persists then please try another card or payment system. if funds have been withdrawn  please give your IGN server number and order number  and we will review it further.
thank you
Teir-JM
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 teir Last edit in 2016-10-19 04:42:27

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