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Legendary Shards missing

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forkpuppet
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Post time 2016-10-20 03:01:37 | Show all posts |Read mode
Legendary Shards missing Reply:5| View:900
ForkPuppet
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I recently wonder why was I falling behind in the game. Now I think I know why. It looks like every day that I win legendary shards from Gate of Babylon and Affinity Dreams,  by the next day they are gone.  So not only is ripping me of of shards but also of diamonds spent to get them!!!! Do not know for how long this been going on but it has been a while. From yesterday to today I am missing Shards for Mask, Boots, Robe, and Gauntlet of Redemption.




a66.tinypic.com/2qnmyva.jpg


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 forkpuppet Last edit in 2016-10-20 03:01:37

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purplecloud
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Post time 2016-10-20 10:15:23 | Show all posts
Dear battler, the reason of some of shards not shown may be too much data of your inventory. You may try to clear some items not needed in your inventory, such as sell, use or recycle, then to see whether you can see your shards not shown before.
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 purplecloud Last edit in 2016-10-20 10:15:23

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 Author| Post time 2016-10-20 19:29:12 | Show all posts
Edited by forkpuppet@yahoo.com at 2016-10-20 19:30

Not to offend you, but answering with a "may" does not help.  First I SEE the items in my inventory for one day and the next day they are gone. Second when your inventory is full the game tells you. This issue is also happening with the shards I gather from endless dream shop. It's your stupid cheap game that keeps on ripping  me off daily!!!!!!!!!!!!!!!!!!!  I have complained about this like 5 times in the past. I cannot be taking pictures of all the things I do in the game just to prove you all wrong. MAYBE this is why the game it's loosing all of your regular players and you can't keep any new ones !
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  • purplecloud 

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    Dear battler, really understanding your feeling. Just want to provide a solution. A player who have similar issue try the method above, and his issue has been solved. So please kindly try it to see whether it can solve your problem. If not, we will try to have a further check for you, and try to find other solution for you.
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    2016-10-21 10:24  Reply

 forkpuppet Last edit in 2016-10-20 19:29:12

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 Author| Post time 2016-10-21 21:47:22 | Show all posts
Edited by forkpuppet@yahoo.com at 2016-10-22 01:00

I did your method and it did not WORK!!  Now look at the pictures from yesterday and today. I won again more mask of redemption shards and other stuff from other events and now today again I have nothing of the shards I gain.  What I really suggest is that you find a way to replace everything that your game has stolen from me that I might not have noticed. When I complain about something is because something is really wrong not because I like to complain and write things in here. Look at my name search all my posts and you will find out that I have been constantly complaining about this issue in my account for months.

Since I am complaining now I will talk about some money miss charges done by your game. I bought the $20 d0llars diamond package and you charged me $37. I also bought the monthly 300 diamond daily package that I have been buying for over a year now for about $7 d0llars and now you charged me $17. So in short you are stealing from me in all fronts and you still have the nerve to try and say that it is somehow my fault.
a63.tinypic.com/t9cuh4.jpg

a63.tinypic.com/107ly1i.jpg
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  • purplecloud 

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    Dear battler, all the recharge in game are fixed which just show in the recharge interface, and it is in dollar terms. If your currency isn't dollar, App Store or Google Play will recharge you according to certain Exchange Rate.
    As for the shards problem, still check it, and will advice you once have some news.
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    2016-10-24 18:33  Reply

 forkpuppet Last edit in 2016-10-21 21:47:22

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 Author| Post time 2016-10-25 09:17:38 | Show all posts
Thank you, for the reply and my currency is d0llars I live in the USA
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 forkpuppet Last edit in 2016-10-25 09:17:38

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Post time 2016-10-25 11:30:02 | Show all posts
Dear forkpuppet, just like what I said above, the recharge in game are fixed. Suggest you ask App Store why it recharge you more if you want to know the reason.
And we have done something to your account, pls check whether your missing shards recover or not. And pls also kindly advice me the result.
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 purplecloud Last edit in 2016-10-25 11:30:02

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