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Treasure chests issues

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uzzi_gt
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Post time 2016-10-21 07:59:48 | Show all posts |Read mode
Treasure chests issues Reply:2| View:266
Alright, so I'm playing on S594-Eldorado and it seems that my Treasure chests are already collected, even though I haven't managed to do the quests yet :| I've attached a screenshot to see what I'm referring to.It look's like I've collected the first one but I think you can check and see that I didn't because it was already opened. I'm counting on those diamonds...
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 uzzi_gt Last edit in 2016-10-21 07:59:48

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zyx
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Post time 2016-10-24 06:24:33 | Show all posts
uzzi_gt, it looks like Server time was 00:43. Its a known issue that the daily quest infos do not properly reset by its own after 00:00. After a re-login (or simply refreshing the site), the chests should be displayed correctly.
I ran into that often and that always solved the problem.
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 zyx Last edit in 2016-10-24 06:24:33

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lady daciana
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Post time 2016-10-23 22:59:10 | Show all posts
I've been having the same problem with getting my chests for a few months now. I did a ticket, added to it each time I have a problem and nothing happens in support except they tell me now to come to the forum and maybe someone can help me with my question.  This isn't a question thing, It's on-going problem that support isn't resolving. This feels not like they are passing the buck. It shouldn't take months to get a problem resolved when they have time to produce and introduce so many new things. I'm not a happy player.  They want my cash but don't want to fix the problems.
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 lady daciana Last edit in 2016-10-23 22:59:10

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