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Made a mistake in Capsule Toys.

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gazny
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Post time 2016-11-3 21:04:06 | Show all posts |Read mode
Made a mistake in Capsule Toys. Reply:5| View:404
Username: gazny
Sever: ua163

Dear Developers,
About 10 minutes ago I made a mistake in Casule Toys. I used 94 capsules and got lucky and received 3 x silver tickets and lots of coins. This gave me enough to buy 4 lots of 5 Thunder Axe Shards. Unfortunately, I forgot to advance one page and accidently clicked on the Scarlet Finch Soul for 3 x Silver, 5 x Bronze and 350 coins.
Is it possible to have the Silver and Bronze tickets and the coins returned back to my account and the Scarlet Finch Soul removed from my inventory. I have been saving for ages to try and get the shards and would appreciate it if it could be fixed.
Kind regards


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 gazny Last edit in 2016-11-3 21:04:06

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redsneakers
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Post time 2016-11-3 21:17:19 | Show all posts
Edited by redsneakers at 2016-11-3 21:20

Can you please provide screenshot of your purchase of the Scarlet Finch with time stamp?
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  • Unfortunately, I did not have my screenshot capture program ready to take a snapshot of the mistake I didn't know I was about to make! However, I have taken a screenshot of the capsule toys showing I bought the Scarlet Finch Soul
    http://imgur.com/a/DGV40
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    2016-11-3 21:32  Reply

 redsneakers Last edit in 2016-11-3 21:17:19

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gazny
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 Author| Post time 2016-11-4 15:57:17 | Show all posts
Hi redsneakers,
Is there any news yet on this matter?
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 gazny Last edit in 2016-11-4 15:57:17

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dragonlady
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Post time 2016-11-4 16:18:39 | Show all posts
Hey gazny, I'll report this for you since redboots isn't on for a moment yet, but since we're living friday afternoon already devs time wouldn't hold my breath until next week, thanks
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  • Ty dragonlady. I appreciate the response. I'm away for the weekend anyway so no rush But hopefully it can be sorted
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    2016-11-4 18:31  Reply

 dragonlady Last edit in 2016-11-4 16:18:39

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 Author| Post time 2016-11-11 16:48:16 | Show all posts
Thank you very much for resolving this issue and returing the items to me. I promise I won't do it again and will be more careful in the future
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 gazny Last edit in 2016-11-11 16:48:16

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redsneakers
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Post time 2016-11-11 17:06:17 | Show all posts
Glad to hear that. Happy gaming
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 redsneakers Last edit in 2016-11-11 17:06:17

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