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lost chaos ring with gems on

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nixsus1
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Post time 2016-11-6 22:52:11 | Show all posts |Read mode
lost chaos ring with gems on Reply:3| View:202
Edited by nixsus1 at 2016-11-7 02:16

hi , after inheriting idun ring to Chaos ring it disappeared , it is my first time to lose an item and it is my first time to use new client  (may be there is a relation)



as you see from image  inheritance  has succeeded but i cant find the chaos ring in my equip section and a very strange thing happend that an idun ring appears in inheritance section  while i dont have one in my warehouse
         

   

                 

IGN : Zeus
SERVER: Perses(992)-GMT
after merge :  ub39
PLATFORM:  GTarcade

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 nixsus1 Last edit in 2016-11-6 22:52:11

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ihopesenpaiwil...
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Post time 2016-11-6 23:15:12 | Show all posts
Edited by ihopesenpaiwillnotice at 2016-11-6 23:19

hi, kouhai has noticed your post. are you referring to using the new mini-client and the whole chaos ring missing? at any rate, i've reported this to the devs. can you provide an additional uncropped photo of your inventory equipment section for additional verification. as for the gems gone missing, i think this is normal because if you want to inherit the equipment, there's a small note saying you'll need to remove the gems equipped. it might also help if you can provide the estimated time when you did the inherit from your idun ring to chaos ring to make it easier for the devs to check this issue.


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  • Thank you so much for fast response
    yes it is the first time i inherit using the new client
    i usually inherit having gems on and they move to the new equipment and i did 2 inheriting the first worked fine while the second disappeared
    inheriting time was today about 13 :00 server time
    i will add equipment screen shot as you asked
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    2016-11-7 02:07  Reply
  • the strange extra Idun ring that appeared in inheritance section does not show any more
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    2016-11-7 02:10  Reply

 ihopesenpaiwil... Last edit in 2016-11-6 23:15:12

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bofu
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Post time 2016-11-7 04:12:09 | Show all posts
this might sound strange, but have you checked all your other heroes, even those not deployed?

Your screen shots shows a level 0 idun's ring on your dragon ruler. I am assuming this is the ring you were inheriting from? But if the chaos ring was already placed on a different hero it will still be there (also may have 'jumped' there by accident)
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 bofu Last edit in 2016-11-7 04:12:09

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nixsus1
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 Author| Post time 2016-11-7 16:35:17 | Show all posts
Thank you  very much the lost ring with all  gems just appeared in my equip section , great and fast support  from moderator ihopesenpaiwillnotice
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 nixsus1 Last edit in 2016-11-7 16:35:17

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