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GEM ENERGY MISSING

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trouble.
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Post time 2014-9-13 19:07:15 | Show all posts |Read mode
GEM ENERGY MISSING Reply:2| View:267
        I used several gem cards yesterday and prior to reset had 52 energy remaining. Quick note here- I was trying to get 10k so I could get the extra magical keys for the angel chest but the game resets 2 minutes earlier than its suppose to - at 1158 pm or 2358, a message came up that said ;gemology has reset, please refresh your game. While I\'m pretty irritated about this- I still had 2 minutes to knock out 52 more attempts and potentially could have gotten the extra keys as I was nearly at 9k, I\'m even more irritated by the fact that after i refreshed it took my extra attempts. I refreshed as the message said to do and it showed me with 102 attempts remaining. I went in and did 25, the amount a VIP 5 gets for free each day for basic gemology, and it wouldnt allow any more attempts despite showing on main screen that I had 77 available, 25 advanced, and what should have been 52 basic. Thats a cost of 625 diamonds. Also, my VIP is about to run out and I have not received a refund or an additional 699 diamonds on server 412 from my botched 428 server- I had requested my diamonds transferred and compensation for the VIP from the 428 server- I activated a VIP there, realized I had started on the wrong server so I switched servers. I sent a ticket to support who never did anything to resolve it- after 21 days I posted here and you guys got my diamonds transferred, but Im still owed for my VIP. I had asked for that issue to be handle just a day after I activated an account, I quit playing on server 428 and it sat for 21 days, I am owed an additional month of VIP benefits on server 412 or a refund. Regarding the gemology issue I am posting screen shots below. My IGN is Trouble- Server 412


       




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 trouble. Last edit in 2014-9-13 19:07:15

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trouble.
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 Author| Post time 2014-9-13 19:12:13 | Show all posts

GEM ENERGY MISSING

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 trouble. Last edit in 2014-9-13 19:12:13

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