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recharge issue

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aural
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Post time 2014-9-15 00:34:16 | Show all posts |Read mode
recharge issue Reply:5| View:315
        hello i would like to ask if it is possible to see our log of spending diamonds in game ? what i mean is , do you have a database where you could check on where we spend our diamonds ?

        i have a friend and he recharged 2000 diamonds but he hasn\'t received the diamond. and when he reported it the developer said that they have confirmed that the diamonds already reach the character. but as what he said no diamonds were received.


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 aural Last edit in 2014-9-15 00:34:16

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jokeisonyou
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Post time 2014-9-15 02:09:47 | Show all posts

recharge issue

Hello I don\'t believe there is any way to see how the diamonds have been spent. However, make a ticket asking precisely where were the diamonds spent, they might be able to track that. Have a great day
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 jokeisonyou Last edit in 2014-9-15 02:09:47

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 Author| Post time 2014-9-15 02:18:07 | Show all posts

recharge issue

thanks for the reply sir. we\'ll do what you said.;
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 aural Last edit in 2014-9-15 02:18:07

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 Author| Post time 2014-9-15 02:31:53 | Show all posts

recharge issue

Reply 1# jokeisonyou


        hello sir just wanna ask if i can make a ticket regarding my friend\'s problem or he/she must be the one to file a ticket ?
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 aural Last edit in 2014-9-15 02:31:53

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Post time 2014-9-15 02:55:01 | Show all posts

recharge issue

Ideally, it would be best if he/she made the ticket, since it\'s concerning his transaction and I don\'t believe devs are allowed to give personal info on this matter
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 jokeisonyou Last edit in 2014-9-15 02:55:01

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