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VIP overcharged issues

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sabine
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Joined 2014-5-31
Last Visited 2015-10-28
Post time 2014-9-17 07:22:54 | Show all posts |Read mode
VIP overcharged issues Reply:1| View:239
        I am having this same issue, first off when you try and re-activate your VIP by paying the 6.99 it wont let you, the page is always down. I play on 2 servers and guess what you all suggested I purchase diamonds and re-activate my VIP. So I did that.
        Well I check my bank statement you all charged me for VIP after I had already paid with diamonds, seriously what is the deal??? ;Id really like some help with this I have submitted tickets on this and they are still pending. You all are winning no customer service awards around here. People pay their money and for what to be sucked out of it twice since it seems you all always need proof when it should be right in front of you what transactions were made. Even when we provide proof you all leave that pending like its nothing to you.
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 sabine Last edit in 2014-9-17 07:22:54

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