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------>; Inherited skills worked, then went away

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Post time 2014-9-17 14:49:08 | Show all posts |Read mode
------>; Inherited skills worked, then went away Reply:10| View:599
        I inherited skills from Shadow Wraith to Nether Knight (justice +10). That was yesterday, today i look and Nether Knight\'s skill level is down to 1 again. Please fix.

        Thank you in advance,
        Richard M White III
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 superhotty Last edit in 2014-9-17 14:49:08

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 Author| Post time 2014-9-17 18:22:25 | Show all posts

------>; Inherited skills worked, then went away

        my Account is: silcsurfr
        Server# is: 437 (PST West)

        Please restore Nether Knight\'s (justice +10)
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 superhotty Last edit in 2014-9-17 18:22:25

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Post time 2014-9-17 20:24:55 | Show all posts

------>; Inherited skills worked, then went away

        Hello player,

        Oh noes! D: Very sorry you had this problem, I will bring your issue to attention. In the meantime, just to be sure we cover all our bases, can you please try clearing your cache to see if that helps? A screenshot of your Nether Knight would also be helpful. Hopefully this issue can be resolved swiftly. Thank you for your support!
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 gerbie zombils Last edit in 2014-9-17 20:24:55

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 Author| Post time 2014-9-18 02:32:01 | Show all posts

------>; Inherited skills worked, then went away

;Here is the screenshots you requested. As you can see the Shadowwraith has Zero Justice now (which is appropriate). However as you can see, Nether Knight has 1 level instead of the 10 levels he Inherited. Why the levels disappeared i have no idea. ;
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 superhotty Last edit in 2014-9-18 02:32:01

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 Author| Post time 2014-9-18 05:29:46 | Show all posts

------>; Inherited skills worked, then went away

Do you guys need anything else to resolve my problem?
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 superhotty Last edit in 2014-9-18 05:29:46

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Post time 2014-9-18 07:53:54 | Show all posts

------>; Inherited skills worked, then went away

I updated your ticket, I hope for a quick resolution for you problem, sorry for the inconvenience.  
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 savioursoul Last edit in 2014-9-18 07:53:54

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Post time 2014-9-19 12:28:21 | Show all posts

------>; Inherited skills worked, then went away

Dear player, do you mean your shadowwraith was justice+10(orange) before the inherit?
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 cif Last edit in 2014-9-19 12:28:21

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 Author| Post time 2014-9-19 19:57:37 | Show all posts

------>; Inherited skills worked, then went away

        Reply 6# cif; That is correct... Shadowraith was at +10 Justice and my Nether Knight inherited the Justice. It worked properly lowering shadowwraith to 0 Justice; while maxing out Nether Knight. Within 24 hours i noticed that NK was at zero and i was training him to lvl 1; i stopped what i was doing and lodged a customer service complaint in regards to the missing 10 justice levels.

        Thank you guys again for the hard work i know your swamped with various stuff.

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 superhotty Last edit in 2014-9-19 19:57:37

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Post time 2014-9-19 20:09:53 | Show all posts

------>; Inherited skills worked, then went away

        Dear player,

        It would appear that you are mistaken regarding what happened. I seems to me that your Shadowraith was Seraphyim Blaze+10 (as it can\'t go higher) and got inherited properly (as you mentioned) to your Nether Knight. What I see on your Nether Knight however is that it is currently at Odin Force+1, which actually is the next breakthrough level for Topaz heroes.

        Likewise, you\'ll be able to train your Nether Knight up to Odin Force+10 only. Later with Ruby heroes, you\'ll be able to breakthrough the Poseidon Flux (bringing it to Poseidon Flux+1) and then Zeus Opus likewise.

        I hope this clarifies your problem. If you have any other issue, don\'t hesitate to post them here.

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 hokuto Last edit in 2014-9-19 20:09:53

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 Author| Post time 2014-9-20 00:18:12 | Show all posts

------>; Inherited skills worked, then went away

Reply 8# hokuto

        cool thx for the info guys, i was totally freaking

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 superhotty Last edit in 2014-9-20 00:18:12

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