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What do you think about the support

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nashhero
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Post time 2017-2-28 15:18:59 | Show all posts |Read mode
What do you think about the support Reply:34| View:1741
Edited by nashhero at 2017-4-28 13:21

Dear players,

It's the time to send us your feedback about our support. Everyday we are  trying to improve our support and today we need your help. Give us your opinions about our in-game support (game > settings > support).
We'll pass this survey to our CS soon.

Best regards,
Nash

NB: This survey is not official.
Single Polls, Total 82 Users voted
10.98% (9)
89.02% (73)
Your User group have no permission to vote

 nashhero Last edit in 2017-2-28 15:18:59

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10195137266400...
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Post time 2017-2-28 15:27:27 | Show all posts
Actually this vote should be for forum support which u guys can't give. We r too tired of complaining the refunders and cheaters but still u guys don't even care. Nither of ur mod reply on that kind of post. And now u guys needed vote for ur support.
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  • We talk about the support in game, not the forum. What do you think about the IGN support?
    2017-2-28 15:31  Reply
  • So this is ur reply atleast give something to the players who r spending real money on this game they deserve to get support. I am seriously not trying to judge anyone but still I am just suggesting u guys plz kindly help and corporate with ur honest players and see to it so that they don't feel to be betrayed...hope u can get my point and do something which really improve mod reputation..
    2017-2-28 15:38  Reply

 10195137266400... Last edit in 2017-2-28 15:27:27

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xclusive
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Post time 2017-2-28 15:35:31 | Show all posts
for the first poster, actually u cant blame the moderators about that,
it is still in Developers hand whether they take action or not with your reports.
Moderators are only moderators, they are no Game Master. Moderators are for forum
assisting you for report ( BUt it is still in DEvs hand ) and only giving forum events,
and making sure no flaming in community, Thats only what they can do,
They cant be the programmer.

BY THE WAY, their other GAMES already closed " Knights Fable "
wanna know why? because lack of SUPPORT. I became a VIP4 here same when im in knights fable.
but thats all, my max is VIp4. Knights Fable last only for, if im not mistaken 2years.
NOW YOU KNOW WHAT WILL HAPPEN IN THIS GAME AFTER 2 YEARS. ahaha
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 xclusive Last edit in 2017-2-28 15:35:31

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abzbkt863gljub...
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Post time 2017-2-28 15:35:47 | Show all posts
The Support is good keep it up please make new events that doesn't have alot of servers .. it's kinda bad idea
thanks..
Best Regards
Tazawa Est-265
39580595
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 abzbkt863gljub... Last edit in 2017-2-28 15:35:47

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treskwatrodos
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Post time 2017-2-28 16:04:30 | Show all posts
Edited by treskwatrodos at 2017-2-28 16:06

Before i support your thread.. Could you double check my account... You suspended my account just now.. I sent my transaction receipts from november to feb 18 to prove that i am a legit player... I sent the receipts in for fb message... Kindly have time to check them... Thank you.. By the way.. Im from est 42.. Ign: ville... I do not know my id because i cannot log in anymore.. Thanks
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  • Hey tresk, sorry to hear this, please open a thread in our support forum( http://community.gtarcade.com/forum/3101-1.html ) give as many details as you can, screen shots on your character screen player ID server and any other prof and we will investigate in to your character,

    Thanks

    LOD-MOD CRAZYKLOWN
    2017-2-28 16:28  Reply
  • Sorry but i cannot open your link right now because im using mobile data right now... But i sent the screen shots of my receipts online because im using debit card... I sent the screen shots to mod quitmane and mod drollers and to the lod mainpage in facebook.. Because it is easier to send pictures through messenger... Thanks for your reply..
    2017-2-28 17:48  Reply
  • I'm sure those mods are looking in to it it's quite a long process and for this I'm sorry but they will get back to you soon hopefully with a fix to your issue
    2017-3-1 12:59  Reply
  • Sir crazyklown kindly double check again my account... I guess you accidentally banned my account because i am not on the list of banned players... Kindly have time to  check again because im already missing many events... I sent to mod quitmanes fb messenger the ss of my receipts if you need them.

    This is my info
    Server: est 42
    ID: 272250104

    Thank you..
    2017-3-1 13:25  Reply

 treskwatrodos Last edit in 2017-2-28 16:04:30

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Abwvesf72ygqS1...
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Post time 2017-2-28 17:14:24 | Show all posts
So many players here report someone because they can't defeat that pkayer. Please be cinsiderate in understanding the report and ask some evidence. For those who will get hurt by this then sorry but this js what we see,playersreporting and making storues of other players just because they can't defeat him. And for in game support it is very good. When we report some bugs or error , the in game support acts fast and even gives some compensation. It is a 10/10 for that. More power LOd
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  • Well i dont see the problem...support say that they need evidence to bann cheating players. I think its opposite. There been cases with clear evidence Where they use over A month before the player is banned.
    2017-11-2 20:57  Reply

 Abwvesf72ygqS1... Last edit in 2017-2-28 17:14:24

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abyf1kjdlc533d...
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Post time 2017-2-28 22:59:37 | Show all posts
I gave the very good polling since the ticket system now is very good and very fast respon.. but the lack of it we cannot attached any proof to it.. the cheater were trying to have their account back like an innocent person.. but we have the proof..
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  • Thank you for your feed back I will pass this on, also you can post feed back on our feed back page on this forum thanks hopefully we can add this feature soon


    LOD-MOD CRAZYKLOWN
    2017-3-1 13:00  Reply

 abyf1kjdlc533d... Last edit in 2017-2-28 22:59:37

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nashhero
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 Author| Post time 2017-3-1 04:45:58 | Show all posts
Dear players,

Thanks for your comments, we'll send them to our customer support soon. ;)

Best regards,
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 nashhero Last edit in 2017-3-1 04:45:58

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AbxV8MFX9HXydh...
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Post time 2017-3-1 11:23:34 | Show all posts
Edited by AbxV8MFX9HXydhBe@facebook.com at 2017-3-1 11:25

Con que se pueda compartir algo como el viejo trade del lineage estaria bien... Y recompemsas mas gramdes para los vip. Vip8 Martyn
Est-50
ID: 247190124
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 AbxV8MFX9HXydh... Last edit in 2017-3-1 11:23:34

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AbxV8MFX9HXydh...
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Post time 2017-3-1 11:27:41 | Show all posts
Siempre responden bein
Vip8 Martyn
Est-50
ID: 247190124
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 AbxV8MFX9HXydh... Last edit in 2017-3-1 11:27:41

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