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1500 in diamonds

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jodi
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Post time 2014-9-24 06:13:23 | Show all posts |Read mode
1500 in diamonds Reply:8| View:480
        1500 in diamonds went missing from my account.; They were there and then without doing anything my diamond count dropped.; I submitted a ticket, but those get ignored. I was planning on donating those diamonds to my guild\'s flag.; So GTArcade managed to mess over an entire guild.

        Magiaila (S1 Loralei)
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 jodi Last edit in 2014-9-24 06:13:23

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socrates
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Post time 2014-9-24 06:16:23 | Show all posts

1500 in diamonds

It\'s a possibility that you accidently spent them. If that be the case, your kind of out of luck. But, let me have the Devs look into it, and see what we can do. Sit tight, i\'ll do what I can do to help you out.
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 socrates Last edit in 2014-9-24 06:16:23

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angiemelanson
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Post time 2014-9-24 06:42:23 | Show all posts

1500 in diamonds

if we had a log...we could see for ourselves what happened...accidentally spending 1500 diamonds is next to impossible in a 1 click move....
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 angiemelanson Last edit in 2014-9-24 06:42:23

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 Author| Post time 2014-9-24 08:50:00 | Show all posts

1500 in diamonds

        Also, I was not spending on anything at that time.; I was not doing anything in the game.; I was on the vip renewal page, when I came back to the game my diamonds were gone.

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 jodi Last edit in 2014-9-24 08:50:00

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cif
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Post time 2014-9-24 13:42:54 | Show all posts

1500 in diamonds

        Dear player, could you tell us when you found your diamonds missing?(the exact time plz e.g 13:00-14:00 9/24)
        We will look into it.
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 cif Last edit in 2014-9-24 13:42:54

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angiemelanson
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Post time 2014-9-24 14:04:49 | Show all posts

1500 in diamonds


        it was just before she stripped, sold all her gear and quit. but before doing so she bought a 1 time vip to make donating all her gold she got from selling her gear easier...
        1 issue too many tipped the pot cif...you are loosing one of your most active servers...

        but pls still treat this as an open ticket as she will still be logging in to claim that 1500 gems that vanished. from what i remember she mentioned it in guild chat between 3 and 5 pm server time. sept 24/2014
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 angiemelanson Last edit in 2014-9-24 14:04:49

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Post time 2014-9-24 21:06:46 | Show all posts

1500 in diamonds

Reply 5# angiemelanson
Thanks for your report. I checked the record on Sep.23rd, she used 1500 dias to open the sockets, maybe by mistake. We are sorry for the delay
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 cif Last edit in 2014-9-24 21:06:46

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 Author| Post time 2014-9-25 07:36:13 | Show all posts

1500 in diamonds

        I don\'t spend for opening sockets.; Especially with the fact that I am quitting game, and wanted to give my guildmates a gift of a donation to the flag.; If you look at my hero, she is stripped and gear sold.; I am just doing a little for my guild before I go.; You can see that I donated all diamonds I could to flag too.; So this was my intention.
        Seems that there are so many glitches that benefit gtarcade.; I was a spender on here, but with all the rip offs decided to quit.; For example, I charged for $40 of diamonds that I never got, and was ignored on ages ago.; You can see my tickets for it, that were closed without a real response to the issues.; My advice to all the free players, never spend it is smarter.
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 jodi Last edit in 2014-9-25 07:36:13

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