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zeref arts
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Post time 2014-9-25 20:35:32 | Show all posts |Read mode
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GM Please check i recharge today to get vienna and and get nothink when already recharge my diamond still 0
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 zeref arts Last edit in 2014-9-25 20:35:32

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gladiator
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Post time 2014-9-26 04:09:25 | Show all posts

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Hi dear player, pls your IGN:*****, Server: S**, ID payment: . Ty for support and the next time you write a support ticket and do not post to the forum.
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 gladiator Last edit in 2014-9-26 04:09:25

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paladin332
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Post time 2014-9-26 08:54:19 | Show all posts

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Reply 1# gladiator

        PROBLEM ; ayment Issue ; ending ; ;Check ; ;15:25 Sep 05,2014
        PROBLEM15:25Sep 05,2014

hello I have a problem with Recharge i try to make Recharge with several different payment method and your server rejects my orders i use Ultimate pay and now because of your fault I miss important events that are very important for the development of my character events like Tycoon Djinni\'s merchants I\'ve spent money on your game 500-600 USD and I\'m first in the ranking of my server I sincerely hope that you will find a way to compensate me and if you do not guess I will stop playing in your servers

Server replied  12:06  Sep 19,2014

Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket.

PROBLEM04:45Sep 19,2014

???????????????????????????????? answer pls

PROBLEM04:46Sep 19,2014

server 451 hero Paladin check pls i spend loot of money for tis game need attention pls

PROBLEM10:54Sep 19,2014

435 usd only for tis mont i spend and im very disappointed with the maintenance of this game ,and I\'m not the only player to this post have loot of people who think so please pay attention to the people who give the money to wages you

PROBLEM12:06Sep 19,2014

You are destroying a good game you need to get on top of support tickets. I have had to very big failures that have cost me a lot of Diamonds. Other players are about to quit because of it come on support the game or let it die. A number of payment companies are getting close to black listing you.;;
        ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; 26/09/2014;
        Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket.
; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;26/09/2014
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 paladin332 Last edit in 2014-9-26 08:54:19

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cif
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Post time 2014-9-26 20:30:36 | Show all posts

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Dear player, could you state your IGN on S451, and take a screenshot of the payment (or provide your payment ID) so that we can check the record for you? We are very sorry for the delay!
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 cif Last edit in 2014-9-26 20:30:36

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zeref arts
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 Author| Post time 2014-9-26 20:59:28 | Show all posts

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this my payment history please check
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 zeref arts Last edit in 2014-9-26 20:59:28

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zeref arts
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 Author| Post time 2014-9-26 21:12:34 | Show all posts

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        IGN : Zeref
        Server : Dike(S277)-GMT
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 zeref arts Last edit in 2014-9-26 21:12:34

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