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VIP still not renewed

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tregmes
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Post time 2014-9-26 18:22:59 | Show all posts |Read mode
VIP still not renewed Reply:6| View:360
        Hello!
        My VIP should have been renewd yeasterday but still nothing have happend.

        Nero - BlackmoonRuins (S126)

       
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 tregmes Last edit in 2014-9-26 18:22:59

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hokuto
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Post time 2014-9-26 18:40:17 | Show all posts

VIP still not renewed

        Dear player,

        Thank you for your report and my most sincere apologies for the trouble.
        I have reported your issue and hope to see it resolved shortly.
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 hokuto Last edit in 2014-9-26 18:40:17

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cif
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Post time 2014-9-26 22:09:44 | Show all posts

VIP still not renewed

Dear player, could you please tell us your VIP renewal payment ID so that we can check it for you?
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 cif Last edit in 2014-9-26 22:09:44

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 Author| Post time 2014-9-26 22:54:35 | Show all posts

VIP still not renewed

        Hello!
        I dont have one, it seems for some reason that the payment has not happend,
        and i have not gotten any message that there was a problem with my payment.
        So i dont have any idea of why the renewal has not happend.

        Tor
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 tregmes Last edit in 2014-9-26 22:54:35

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 Author| Post time 2014-9-26 23:29:29 | Show all posts

VIP still not renewed

If i activate it again will i loose my VIP 8?
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 tregmes Last edit in 2014-9-26 23:29:29

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 Author| Post time 2014-9-27 07:23:00 | Show all posts

VIP still not renewed

Did reactivate my VIP and it is working now.
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 tregmes Last edit in 2014-9-27 07:23:00

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