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Clean up support section

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pseudonym
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Post time 2014-9-26 21:48:07 | Show all posts |Read mode
Clean up support section Reply:3| View:349

        Over half of the support topics are on payment problems. Could someone please make payment problems a separate section. I know they should go straight to sending in a ticket but people aren\'t doing that and;after so long even the people doing what they are supposed to go to the support section to get a response. ;
        Players have great ability to help the other support topics and nothing at all to help with payment problems and all the payment problem topics really deter me from going there often at least.

        Could clean up suggestion with a sub section Case for server merge as that takes up a ton of space too or other requested 100 times.
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 pseudonym Last edit in 2014-9-26 21:48:07

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janfousek
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Post time 2014-9-27 03:49:11 | Show all posts

Clean up support section

        I will tell you why people are not sending any tickets anymore - nobody read a single ticket in about 3 months.
        Seeing so many payment trouble in a commonly visited part of forum is a good way to slow down the spending as so many people see that the game is buggy on all ends. So I am against such a move. While I agree with your motivation, I think mine is much stronger.
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 janfousek Last edit in 2014-9-27 03:49:11

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blademan
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Post time 2014-9-27 04:48:54 | Show all posts

Clean up support section


        agree. -_-
        And this is called an developer? So much money but no time for the(paying) customers.
        But if an recharging isnt possible they are jumping like crazy.
        Still they are giving an sh... about rechargers and high rolers. No Support, no replys.

        Awfull.

        Please change that. Thats an dead sign for an company.
        At pay to play(to wins) how this is one it is an must to having an great support.
        Even at forums.

        You are lucky, Gtarcade, that there wasnt an shitstorm already like it is usual alt ultra bad supported pay games.

        /edit: the ddos faction is an sign that here is something smelly going on.

        At the moment this (forum/support)-management here is an no go.
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 blademan Last edit in 2014-9-27 04:48:54

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