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Cancel Subscription Impossible?

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pumpkinswirl
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Post time 2014-9-29 12:50:09 | Show all posts |Read mode
Cancel Subscription Impossible? Reply:9| View:539
I have been attempting to cancel my VIP subscription for almost 2 weeks now, only response was automated from the server saying it\'s being looked at. The date on the ticket I submitted also kept getting bumped forward for each day it went unanswered making it look like it was submitted 1/2 a week after it had been.;I have exhausted all options to unsubscribe on my own accord, the option ;does not exist. I don\'t want to have to block the company permanently from my banking/payment account, but I guess if it comes to that, I will obviously never be using anything affiliated with Youzu, LoA, or Playspan again.
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 pumpkinswirl Last edit in 2014-9-29 12:50:09

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feather_of_sun
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Post time 2014-9-29 12:56:52 | Show all posts

Cancel Subscription Impossible?

        Dear player,

        IGN and Server please...

        And please post this in the support section of the forum next time.

        Thank you very much.
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 feather_of_sun Last edit in 2014-9-29 12:56:52

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pumpkinswirl
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 Author| Post time 2014-9-29 13:17:45 | Show all posts

Cancel Subscription Impossible?

;Reply 1# feather_of_sun
;
IGN: Elora
Server: Purson (480)
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 pumpkinswirl Last edit in 2014-9-29 13:17:45

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Post time 2014-9-29 13:19:42 | Show all posts

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Thank you for the timely reply. Your issue has been forwarded.
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 feather_of_sun Last edit in 2014-9-29 13:19:42

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 Author| Post time 2014-10-1 20:24:04 | Show all posts

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Still waiting?
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 pumpkinswirl Last edit in 2014-10-1 20:24:04

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pumpkinswirl
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 Author| Post time 2014-10-4 15:00:10 | Show all posts

Cancel Subscription Impossible?

STILL waiting for your company to address the several requests submitted in the last 3 weeks time to cancel a VIP subscription through tickets and forum. I really hope this doesn\'t turn into a new complaint for requesting a refund as so many other threads in several titles show in the forums.
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 pumpkinswirl Last edit in 2014-10-4 15:00:10

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raphangelo
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Post time 2014-10-4 15:47:18 | Show all posts

Cancel Subscription Impossible?

          ;;;; STILL waiting for your company to address the several requests submitted in the last 3 weeks time to cancel a VIP subscription through tickets and forum. I really hope this doesn\'t turn into a new complaint for requesting a refund as so many other threads in several titles show in the forums. ;;; pumpkinswirl posted on 2014-10-04 02:00:10;;;;
        someone in my server quit 2 months ago but his vip kept charged twice.

        he had to cancel his credit card, despite gtarcade kept saying he has successfully cancelled vip.
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 raphangelo Last edit in 2014-10-4 15:47:18

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papasmurf
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Post time 2014-10-4 16:19:23 | Show all posts

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why don\'t they have options for recharge monthly or let the player recharge it him self monthly
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 papasmurf Last edit in 2014-10-4 16:19:23

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darklinng
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Post time 2014-10-4 20:32:15 | Show all posts

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          ;;;; why don\'t they have options for recharge monthly or let the player recharge it him self monthly ;;; papasmurf82@mail.com posted on 2014-10-04 03:19:23;;;;
        They do.
        Buy the subscription monthly with diamonds instead.
        Click on the VIP banner in-game, then select 1-time VIP.; You can buy it month-by-month with diamonds.; 1 month = 699 diamonds;
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 darklinng Last edit in 2014-10-4 20:32:15

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